Director of CRM Strategy and Innovation

Drive groundbreaking CRM initiatives as the Director of CRM Strategy and Innovation at Publicis Hawkeye.

Your role merges creativity with strategic insight to enhance client relationships.

With a strong foundation in strategic marketing spanning over 8 years, you'll lead the creation of compelling customer journeys and communication strategies. This role demands a strategic thinker comfortable in dynamic environments who can build lasting client engagements while educating teams on best practices and innovative strategies.

Key Responsibilities:

• Design CRM strategies that connect with customers

• Inspire a culture of testing and innovation

• Establish strong relationships with senior clients

• Energize the team with impactful presentations

• Stay informed on the latest in CRM and digital trends

Requirements:

• 8 - 10 years in agency/marketing focusing on strategy

• Exceptional leadership and teamwork skills

• Expertise in analytics and customer insights

• Familiarity with relevant marketing tools

• Strong communication abilities in a collaborative environment

Lead the evolution of CRM strategies and enhance customer experiences through your vision and creativity.
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