Communications Advisor
Listed on 2026-07-18
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Marketing / Advertising / PR
PR / Communications, Marketing Communications, Content Writer / Copywriter
About the Company
Established in 1981, the Registered Insurance Brokers of Ontario (RIBO) is the self-regulatory body that licenses and oversees general insurance brokers in Ontario. With a mandate to protect the public interest, RIBO regulates the professional conduct and competence of over 22,000 licensees across the province. As Ontario’s insurance broker regulator, we play a critical role in ensuring consumer trust and maintaining high standards within the profession.
RIBO’s core responsibilities include setting qualification standards, licensing individuals and firms, monitoring compliance, developing regulatory policy, and addressing professional conduct concerns through complaints and discipline processes.
We currently have a vacancy and are seeking a full-time Communications Advisor to join our Policy & External Affairs team.
Position SummaryRIBO is seeking a detail‑oriented and collaborative Communications Advisor to support the delivery of its communications strategy and advance its public protection mandate.
Reporting to the Manager, Policy and External Affairs, the Communications Advisor plays an important role in developing and delivering high‑quality communications products across a variety of channels. This includes content creation, social media management, website updates, and coordination of key publications and events.
The role supports clear, consistent, and accessible communications that enhance transparency, promote understanding of regulatory requirements, and engage key audiences including licensees, applicants, consumers, and industry stakeholders.
The ideal candidate is a strong communicator with excellent writing skills in a digital environment, sound editorial judgement, and a keen eye for detail, with the ability to manage multiple priorities in a fast‑paced, collaborative, and regulatory environment.
Key Responsibilities- Draft, edit, and proofread a range of communications materials, including newsletters, websites, blog posts, guidance documents, presentations, and news releases.
- Collaborate with subject matter experts to translate complex regulatory, policy, and technical information into clear, accurate, and engaging content.
- Ensure consistency in messaging, tone, and branding across all communications materials and channels.
- Develop content tailored to key audiences, including licensees, applicants, consumers, and industry stakeholders.
- Ensure communications are written in plain language and align with accessibility standards and best practices (e.g., AODA compliance).
- Support the development and delivery of social media content to engage audiences and promote organizational initiatives.
- Monitor social media platforms and contribute to ongoing improvements in reach, engagement, and effectiveness.
- Track and analyze performance metrics to evaluate communications activities and inform continuous improvement.
- Draft, edit, and publish website content in collaboration with internal teams.
- Maintain website structure and ensure content is current, accessible, and aligned with organizational priorities.
- Support the ongoing improvement of digital content and user experience.
- Assist in coordinating the development and production of publications, including newsletters, reports, and educational materials.
- Support virtual and in‑person events, including member meetings and outreach initiatives.
- Coordinate with external vendors (e.g., designers, videographers) to support communications projects.
- Work closely with cross‑functional teams to support organizational priorities and ensure alignment in communications activities.
- Provide input on communications processes, tools, and practices to support continuous improvement.
- Demonstrate flexibility and adaptability in support of organizational modernization initiatives.
- Model RIBO’s values of fairness, integrity, sensitivity, and knowledge in all communications and interactions.
- Support the development of clear and timely communications related to…
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