Luxury Loyalty Marketing Director Position

Join Kensington as the Director of Loyalty Marketing and shape the future of luxury travel experiences. This hybrid role requires an innovative leader to launch and manage a bespoke loyalty program.

You will play a pivotal role in creating a seamless and engaging client journey by leading the development of a loyalty program designed for a luxury audience. Responsibilities include cross-functional collaboration for program readiness, effective messaging, and exclusive event planning across North America.

Key Responsibilities:

• Spearhead cross-functional working groups for program success

• Design and implement sales training initiatives

• Oversee strategic gifting plans and fulfillment processes

• Drive execution for exclusive client event series

• Measure program performance and optimize strategies

Requirements:

• 10+ years in loyalty, CRM, or retention marketing

• Experience in leading complex marketing programs

• Familiarity with Hub Spot and travel tech advantageous

• Proven track record managing luxury events from start to finish

• Preferred degree in marketing or business

Harness your expertise to build meaningful connections with clients through exceptional loyalty initiatives at Kensington.
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