Coordinator, Loyalty Offers

Who we are

At Scene+, we foster an entrepreneurial spirit that drives our mission: making tomorrow even more rewarding for our members. As a unique joint venture between Cineplex, Empire, and Scotiabank, and a network of partners, we have spent over 17 years delivering unparalleled rewards and experiences.

As we scale and evolve, our focus on innovation and technology is redefining what it means to be an iconic brand that prioritizes a member‑centric experience. Data is not just a tool for us. It’s the engine powering our growth strategy and our journey to becoming Canada’s most beloved loyalty program. We leverage it to provide personalized rewards and create meaningful connections with our members.

Joining Scene+ now means stepping into a role where your passion and skills can make a tangible impact on millions of members. With rewards for every lifestyle, we believe there’s always something to look forward to. Come be a part of our journey - create exceptional outcomes, collaborate across teams, and shape the future with us.

Reporting to the Manager, Loyalty Offers, we are hiring a Coordinator, Loyalty Offers to join our Marketing Delivery team. As our new Coordinator, Loyalty Offers, you will play a key role in bringing personalized loyalty offers to life for millions of Scene+ members. You will own the day‑to‑day execution, configuration, monitoring, and ongoing management of offers within Salesforce Loyalty Management, working closely with Marketing, Marketing Cloud, Data Cloud, and other cross‑functional teams to ensure campaigns launch successfully and continue to perform as expected.

Combining technical execution with operational coordination, you will help deliver accurate, high‑quality member experiences while supporting the continued growth and evolution of one of Canada’s leading loyalty programs.

This posting is for a full‑time, hybrid role, working three days per week on‑site at our Toronto office.

Build specialized expertise. This is an opportunity to deepen your experience at the intersection of marketing operations and technology. You will become a subject matter expert in Salesforce Loyalty Management while gaining exposure to Marketing Cloud, Data Cloud, and the systems that power one of Canada's largest loyalty programs. As you build your technical capabilities, you'll develop highly transferable skills in campaign operations, marketing technology, and loyalty marketing.

See your work come to life. Every campaign you support has the potential to reach millions of Scene+ members across Canada. From configuring offers to monitoring campaigns after launch, you will play a hands‑on role in ensuring members have seamless experiences earning and redeeming rewards. You'll see the direct impact of your work and develop a strong understanding of how operational excellence contributes to customer engagement and business success.

Grow alongside a collaborative team. You will join a team that values knowledge sharing, continuous improvement, and curiosity. Working closely with experienced colleagues across Marketing, Data, and Technology, you'll gain broad exposure to the loyalty ecosystem while building the confidence to take on increasing ownership, contribute ideas for process improvements, and expand your career within a growing, technology‑driven organization.

• Configure and execute loyalty offers. You will translate marketing campaign briefs into live offers within Salesforce Loyalty Management, configuring campaigns accurately and coordinating with Marketing Cloud, Data Cloud, and other connected systems to ensure successful execution. You will manage campaign setup, maintain offer calendars, and support the smooth delivery of marketing initiatives from planning through launch.
• Monitor campaign performance and resolve issues. You will actively monitor campaigns after they launch to ensure offers are functioning as intended, members are receiving the correct rewards, and campaigns continue to perform accurately. When issues arise, you will investigate, troubleshoot, coordinate with internal teams, and…