Coordinator, External Communications

Who we are

You know those big cities that still feel like small towns? Where everyone’s friendly and helps each other out? That’s like Doane Grant Thornton. Except here we’re all professionals and there isn’t a mayor or a general store. What we’re trying to say is that we’re a large and growing professional services firm that still feels like a community. We employ about 3000 people across Canada, and we truly care about our colleagues, our clients and the communities where we work and live.

That’s what’s most important to us. We’re building a thriving organization that’s purpose driven and still want to remember what your favourite milkshake flavour is.

The purpose of this position is to support the national Marketing and Communications team in achieving our Firm’s strategic priorities by engaging B2B audiences through the development and distribution of timely, relevant content on external channels, including social media, website, and newsletters.

• Work cross-functionally with the external communications team to contribute to and execute communications strategies.
• Collaborate with marketing and communications stakeholders to develop creative and engaging content that reflects the Firm’s voice across a variety of channels.
• Manage national social media channels, including content creation, publishing, and scheduling in alignment with content calendars and integrated marketing activities.
• Develop and maintain the social media content calendar using our content management platform and Hootsuite.
• Collaborate with internal teams and, on occasion, external advisors to coordinate the development of social media graphics, animations, videos, and other creative assets.
• Support the development, coordination, and distribution of internal and external newsletters, ensuring content is timely, engaging, and aligned with business priorities.
• Conduct research and gather insights to support the development of thought leadership content, media materials, and other strategic communications initiatives.
• Provide day-to-day community management of social media accounts, including monitoring activity, engaging with content, responding to or escalating inquiries, reporting on performance, and ensuring quality control across all channels.
• Support a positive client experience and lead management by responding to, triaging, and directing client and stakeholder inquiries to the appropriate teams and resources.
• Stay current on social media trends, platform updates, and best practices to maximize channel effectiveness.
• Track, measure, and report on the performance and ROI of communications and social media initiatives.
• Support other communications projects and responsibilities, as required.

If you’re a bit like us, you’re driven to connect with how others are feeling and thinking. Here we walk in others shoes before taking action. Just imagine being part of a team that puts "we before me", where flex Ability is a mindset, and where you trust your colleagues to have your back. At Doane Grant Thornton, you’ll work with inspiring leaders who support your development, both personally and professionally.

This is a place where your insatiable curiosity enables you to think, see and hear from a variety of perspectives, a place where every day is different and having the courage to grow is part of who you are. And when all this comes together, well that’s when the magic happens!

• Undergraduate degree in media, marketing, communications, or a related field
• 1+ years related professional experience
• 1+ years working in a B2B environment
• Proficient in managing, publishing, and creating content for social media platforms and related apps, including:
  Linked In, Facebook, and You Tube
• Experience in community management with the ability to communicate,…