Manager, Internal Communications ON – Hybrid

Position: Manager, Internal Communications ON – Hybrid)
Manager, Internal Communications (Toronto, ON – Hybrid)
30 International Blvd, Etobicoke, ON M9W 1A2, Canada

Job Description
Posted Wednesday, August 12, 2026 at 4:00 AM | Expires Monday, August 24, 2026 at 3:59 AM

For over 50 years, Life Labs has been Canada’s leading provider of laboratory diagnostic information and digital health connectivity systems, enabling patients and healthcare practitioners to diagnose, treat, monitor and prevent disease. We are passionate about empowering healthier Canadians through accessible, accurate, and innovative diagnostic services.

We are committed innovators, operating

Canada'sfirst commercial genetics lab, and the country's largest online patient portal, with more than 8 million Canadians receiving their results online.

More than
112 million laboratory tests come through Life Labs’ laboratories annually, and our team of more than 6,000 passionate, caring, and diverse professionals works together as one to provide high quality testing and results that Canadians can trust.

We know that behind every lab requisition, sample being tested, or investment in technology is an individual and their family counting on us. At Life Labs, you can make a meaningful impact on Canadians’ lives every day.

Our teams are at the heart of everything we do. We are proud to be recognized as one of Canada’s Best Employers, reflecting our deep commitment to our core values of caring, agility, teamwork, and a customer-centered approach. As part of this commitment, Life Labs prioritizes the ongoing development of our diversity, equity, and inclusion (DEI) program to better serve the needs of our diverse workforce and the communities we serve.

We continue to take steps to challenge ourselves to act with courage and integrity, and to create an environment where people can be their true selves.

These values are not just words on a page, they guide our actions and decisions every day and have come to define our team culture.

Position Summary:

We're looking for a strategic and collaborative Manager, Internal Communications, to help shape how employees connect with Life Labs' purpose, priorities, and culture.

This is a hybrid role based in Toronto, where you'll lead the development and execution of integrated internal communication strategies that strengthen employee engagement, support business priorities, and foster a connected and informed workforce.

In this role, you'll combine strategic thinking with hands‑on execution across the full communications lifecycle- from developing communication strategies and creating compelling content to supporting leaders, evolving communication channels, and using insights to continuously improve how messages reach and resonate with employees across the organization.

Vacancy status:  This posting is for an existing position.

What You’ll Do:

Develop and execute integrated internal communications strategies that align with business priorities, organizational initiatives, and transformation efforts.

Create communications that reinforce Life Labs' strategy, growth priorities, and organizational narrative, including executive updates, leadership agendas, key messages, speaking notes, and CEO communications as needed.

Lead editorial planning to ensure communications are coordinated, timely, and strategically prioritized across the organization.

Enable leaders to communicate with clarity and consistency by providing messaging, communication tools, and guidance for cascading key information.

Identify and mitigate communication risks that could impact employee trust, engagement, or organizational reputation.

Partner with Brand and Corporate Communications to ensure consistent messaging while reinforcing organizational values, culture, and the employee value proposition through compelling storytelling.

Lead the evolution of internal communication channels to improve reach, accessibility, and overall employee experience.

Identify, implement, and optimize digital communication tools and platforms while evaluating emerging trends and technologies.

Oversee the development of engaging, high-quality content across multiple formats, including articles, videos, presentations, infographics,…