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Design Content Designer
Job Description & How to Apply Below
In this role with the XD Team, you will create engaging, human-centered content for vital banking features. Engage collaboratively with design, product, marketing, and legal teams to formulate strategies that resonate with users and build trust. Candidates should possess 4-5 years of UX writing experience and a proven ability to craft clear, effective content strategies.
Key Responsibilities:
• Write human-centered content for payment features
• Collaborate with cross-functional teams for optimal design
• Shape navigation and information architecture
• Use customer insights to drive content recommendations
• Ensure compliance with accessibility standards
Requirements:
• 4-5 years of content design experience
• Strong portfolio demonstrating user-centered thinking
• Comfort with data and analytics to guide writing
• Organized and self-directed with competing priorities
• Knowledge of AI tools advantageous
Play a crucial role in advancing Capital One Canada's commitment to improving banking through your content expertise.
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