Experiential Marketing Account Manager

Hi there, thanks for checking out this opportunity at Sundae Creative!

Sundae Creative is a leading brand communications agency specializing in public relations, influencer marketing, social storytelling, and experiential brand experiences. With offices in Montreal and Toronto, we partner with category-defining brands across North America, particularly in beauty, fashion, lifestyle, and consumer sectors. We’re known for blending sharp strategy with culturally relevant creativeL combining the credibility of traditional PR with the speed and inventiveness of modern digital channels.

Our teams are organized by expertise, allowing us to move fast, think smarter, and deliver integrated campaigns that spark conversation, build influence, and drive real impact.

Now part of the Dulcedo Group, Sundae Creative operates within a broader ecosystem of talent and innovation, while keeping the agility and hands-on approach of a boutique agency. We take our work seriously, but not ourselves - curiosity, collaboration, and great ideas lead the way here! Joining Sundae means stepping into a high-performance, people-first environment where growth is encouraged, voices are heard, and ambition is supported.

We care deeply about our clients, our culture, and the people behind the work, and we’re excited to build what’s next together!

As an Account Manager, Experiential Marketing & Events, you will lead the planning and execution of integrated event and PR initiatives for a dynamic client portfolio. This role is grounded in end-to-end event production, from concept through on-site delivery, with a strong emphasis on seamless execution, client management, and high-impact brand experiences.

You will own multiple work streams simultaneously, acting as a key client contact on event-driven projects while collaborating closely with internal teams and external partners. Reporting to the Account Director, you’ll translate strategy into execution—overseeing vendors, budgets, timelines, and logistics—while supporting integrated campaigns that connect live experiences with PR and influencer activity.

• Lead and execute event and PR work streams, with full ownership over planning, logistics, and delivery
• Manage end-to-end event execution, including concept development, budgeting, vendor management, venue sourcing, timelines, and on-site leadership
• Serve as a primary client contact on event-related initiatives, ensuring strong communication, alignment, and satisfaction
• Oversee and guide vendor outreach and negotiations, building efficient and cost-effective event solutions
• Collaborate with Account Directors and internal teams to translate strategy into high-impact execution
• Support and mentor junior team members in executional tasks and project coordination
• Manage multiple projects simultaneously, ensuring all deliverables are met on time and at a high standard
• Contribute to influencer and PR campaign execution as it relates to events and activations
• Quickly integrate into ongoing projects, particularly across Toronto-based accounts, and provide immediate value

• 4–6+ years of experience in PR, communications, account management, or event production within an agency or fast-paced environment (mandatory)
• Strong background in end-to-end event planning and execution, with experience leading large-scale, brand-driven events (non-wedding)
• Proven experience managing clients and brands directly, acting as a key point of contact and trusted partner
• Demonstrated ability to own and lead multiple event work streams simultaneously, from concept through execution
• Hands-on experience with vendor sourcing, contract negotiation, venue scouting, budgeting, and logistics management
• Experience in event production or…