Toronto Casino Player Development Associate

Enhance player engagement at Great Canadian as a full-time Player Development Associate located in Toronto, Ontario. Focus on marketing promotions and building long-term relationships with casino guests.

In this position, you will work under the guidance of the Executive Directors, emphasizing aggressive marketing and exceptional customer service. You’ll be responsible for executing targeted outreach and reservations, promoting a safe and inclusive work environment for guests and team members. Your expertise will help achieve marketing goals and player development objectives.

Key Responsibilities:

• Meet marketing goals through strategic outreach efforts

• Promote services and secure bookings with guests

• Follow up on guest satisfaction and future visits

• Utilize CRM for tracking and reporting leads

• Develop lasting relationships with valued guests

Requirements:

• Minimum 2 years in outbound sales or customer service

• Relevant education in marketing or hospitality is beneficial

• Strong communication and relationship-building skills

• Ability to maintain confidentiality and work under pressure

• Knowledge of gaming processes is an asset

Use your marketing acumen and customer handling skills to thrive as a Player Development Associate at Great Canadian in Toronto!
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