Senior Campaign Manager

DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention services across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We’re 50|50 tech and marketing, partner-led, and first to move. Clients include Google, Lufthansa, Meta, eBay, and OpenAI. We have been certified B Corp and Climate Neutral since 2021.

This is a 6 month fixed term employee contract initially, with a likelihood of extension.

JOB PURPOSEDEPT® is looking for a Senior Integrated Campaign Manager to join an embedded client marketing team. This person will own multiple campaigns from initial request through launch and reporting.

They will translate high-level business needs into clear, strategically grounded briefs; lead creative and cross-functional teams through development; and ensure work is aligned, high quality and substantially ready before it reaches senior client stakeholders.

The ideal candidate combines strong project-management skills with campaign marketing, editorial and strategic judgment.. They can operate autonomously, challenge work that is off-brief or below standard, manage changing priorities and take full ownership of delivery without requiring daily client direction.

KEY RESPONSIBILITIES

• Translate high-level business requests into clear, actionable campaign briefs
• Define campaign objectives, audiences, key messages, deliverables and measures of success
• Lead project kickoffs and debriefs, resolving gaps and answering team questions
• Manage multiple campaigns across creative development, reviews, approvals, production, QA, publishing and reporting
• Review copy, design and execution against the brief, customer need and expected quality standard
• Provide clear, consolidated feedback and constructively challenge work that is not strong enough
• Ensure work is substantially developed and requires only focused input from senior client stakeholders
• Coordinate cross-functional teams and manage priorities, timelines, dependencies and changing requirements
• Provide clear updates on progress, decisions, risks and next steps
• Identify and resolve problems independently, escalating only when broader support or decisions are required
• Apply campaign results and learnings to improve future work
• Hands-on experience building and launching campaigns within notification platforms, including targeting, personalization, URLs/deep links and other technical campaign configurations.
• Ability to troubleshoot campaign-build and publishing issues, including JSON-based configurations, through QA and successful deployment.

WHAT WE ARE LOOKING FOR

• Seven or more years of experience in lifecycle marketing, CRM, growth marketing, campaign management, integrated marketing, marketing programs or a related discipline
• Experience independently managing campaigns from brief through launch, ideally within growth, lifecycle, email/CRM or other digital campaign environments
• Experience with in a technology company, global consumer brand or similarly complex organization is strongly preferred
• Strong writing and editorial judgment, with the ability to write, review and improve customer-facing copy
• Strong strategic and business judgment, with a customer-focused mindset
• Excellent project-management, prioritization, stakeholder-management and problem-solving skills
• Experience working across creative, design, production and technical teams, with the ability to operate confidently and autonomously
• Experience with CRM, lifecycle, marketing automation, notification or campaign platforms is highly desirable

WE OFFER

• A flexible, hybrid working policy
• An excellent salary based on experience and equal pay policies
• Mental health…