Community Account Coordinator

• Monitor all designated social media channels daily, including a once-every-24-hours weekend check
• Engage reactively and proactively on client social media channels
• Coordinate and build client communities while maintaining brand tone of voice
• Provide weekly updates on community engagement, content performance, and competitor/industry trends
• Post and schedule content across Instagram, Facebook, Tik Tok, Pinterest, Linked In, and other platforms
• Contribute community engagement and content performance KPIs to monthly and quarterly reports
• Support client content creation, including graphics, Tik Tok/Reels, UGC sourcing, paid social content, and digital assets
• Execute 1
  
  Milk2
  
  Sugars and Doubleshot social media calendars and content creation
• Participate in content shoots through shot-list creation, prop/model sourcing, and on-site assistance
• Proofread all copy for spelling and grammatical accuracy
• Participate in social media strategy brainstorming and presentation preparation
• Attend team, supervisor, and client status meetings
• Track deadlines and help manage priorities and daily tasks
• Monitor social media platform updates and share developments with the team
• Identify workflow inefficiencies and propose solutions
• Track client hours using TMetric
• Attend in-person meetings, conference calls, and occasional after-hours events
• Perform research, miscellaneous duties, and projects as required

• Bachelor's degree or similar in Marketing, Communications, or a similar field
• 1–3 years of experience in graphic design and/or social media content creation
• French-English bilingual is an asset
• Ability to manage multiple client accounts and report on them
• Ability to create content for lifestyle, beauty, and consumer brands
• Strong knowledge of social media platforms, changes, and trends
• Impeccable organization skills and ability to meet deadlines
• Ability to adapt to the changing digital environment
• Strong numerical ability for reporting and analyzing statistics
• Mastery of English, oral and written
• Ability to write persuasive, grammatically correct, and effective copy
• Strong interpersonal communication skills and confidence presenting ideas to clients and upper management
• Portfolio mandatory with application

Demonstrates expertise in social media content creation and community engagement, with strong organizational skills to manage multiple client accounts and deliver persuasive copy. Proficient in analyzing performance metrics and adapting strategies to align with industry trends.

• Social Media Content Creation
• Graphic Design
• Community Engagement
• Bilingual French-English
• Performance Reporting

• Content Scheduling
• Copywriting
• KPI Analysis
• Social Media Strategy
• Digital Asset Creation

• Interpersonal Communication
• Organization
• Adaptability
• Presentation Skills

• Bachelor's Degree in Marketing
• Bachelor's Degree in Communications

• Lifestyle Brands
• Beauty Brands
• Consumer Brands
• Social Media Trends
• Content Performance

• TMetric
• Instagram
• Facebook
• Tik Tok
• Pinterest
• Linked In