Author Engagement Coordinator at Rakuten Kobo

Elevate author support as an Author Engagement Coordinator at Rakuten Kobo in Toronto, Canada. You'll assist indie authors, manage content marketing initiatives, and enhance author experiences every day.

As the Author Engagement Coordinator, you will report to the Author Engagement Manager and collaborate with the Kobo Writing Life team.

Your role emphasizes author care, strategic merchandising, and community growth to help indie authors connect with global readers. You will engage with various projects, ensuring high-quality assistance and supporting initiatives aimed at fostering loyalty.

Key Responsibilities:

• Provide timely assistance to authors via Intercom

• Collaborate on KWL blog, podcasts, and newsletters

• Assist in executing merchandising strategies

• Drive creative initiatives for community engagement

• Ensure top-notch user experiences for authors

Requirements:

• College diploma focused on publishing or digital media

• Strong research and organizational skills

• Excellent written and verbal communication skills

• Ability to manage multiple projects simultaneously

• Creative and self-motivated team player

Bring your passion for self-publishing and creativity to enhance the author community at Rakuten Kobo.