Development Officer, Midlevel & Giving

Position Title:

Development Officer, Midlevel & Monthly Giving

Employment Type:

Full-Time Staff | Union (Unifor)

Annual Salary Range: $63,802.62 - $69,754.51

Division:
Growth

Location:

2180 Yonge Street, Toronto, ON

TVO Media Education Group (TVO) is devoted to inspiring learning that changes lives and enriches communities. We are an internationally recognized digital learning organization that strives to engage, inform, and educate Ontarians of all ages.

We are an agency of the Ontario Ministry of Education and a registered charity that contributes to learning, civic engagement, and public service media across Ontario. We provide free, trusted, and accessible educational content that can support Ontarians of all ages, regardless of background, location, or circumstance. To fulfill our mandate, TVO delivers curriculum-connected resources through TVO Learn and TVOkids, offers Ontario’s largest online high school through TVO ILC, and produces journalism, documentaries, current affairs programming, and podcasts with TVO Today that help Ontarians understand the issues shaping their communities.

Are you a high-energy relationship builder with the ability to inspire donors? Do you enjoy creating meaningful connections and engaging donors with an organization’s mission? TVO is seeking a passionate, collaborative, and results-oriented fundraising professional to manage our monthly and midlevel donor portfolios. Does this describe you? If so, we want to hear from you.

The Development Officer, Monthly and Midlevel Giving will be responsible for growing revenue and strengthening TVO’s community of loyal supporters. The incumbent will manage a portfolio of monthly and midlevel donors and prospects, engaging them with TVO’s programs and impact to encourage renewed and increased support. Using a mix of personalized outreach, direct marketing, and digital engagement, the Development Officer will provide thoughtful stewardship and create meaningful opportunities for donors to connect with TVO’s mission.

• Manage a portfolio of 500+ monthly and midlevel donors and prospects, with responsibility for achieving annual revenue, retention, renewal, and upgrade goals
• Develop and implement annual strategies and workplans for monthly and midlevel donor engagement in collaboration with the Manager, Annual Giving
• Engage donors with TVO’s programs and impact to deepen their connection to the organization and inspire continued support
• Encourage donors to renew and increase their support through thoughtful, timely, and relevant communications
• Develop and implement strategies to grow TVO’s monthly giving program, including donor acquisition, conversion, upgrading, reactivation, retention, and recognition
• Review annual giving campaign responses and donor data to identify and qualify new monthly and Midlevel prospects
• Identify monthly and midlevel donors with the interest and capacity to become major or legacy giving prospects
• Plan and support donor stewardship activities and events
• Coordinate with external vendors on donor premiums, gift processing, and other services that support the Philanthropy team
• Collaborate with Marketing, Communications, and other internal teams to develop donor communications, engagement opportunities, and stewardship materials
• Oversee and contribute to the creative development, messaging, and segmentation of monthly and midlevel donor mailings, emails and outreach campaigns
• Monitor and report on program performance, donor activity, and campaign results, recommending opportunities to strengthen engagement and increase revenue
• Maintain accurate and timely donor records, contact reports, and portfolio activity in Raiser’s Edge and related systems
• Conduct…