Community Engagement Worker

Salary Range: $58,426.00 To $70,387.00 Annually

We are a dynamic community-based health centre promoting social justice and health equity in the Regent Park neighbourhood and Downtown East area of Toronto. We operate out of several locations and provide a wide variety of services including: primary health care, chiropody, physiotherapy, health promotion, social work, community health, newcomer services, harm reduction and homeless programs, addiction and recovery services, Pathways to Education, infant and child development programs, parenting programs, and youth employment services.

The Community Engagement Worker (CEW) supports the implementation of RPCHC’s community engagement framework and initiatives. The CEW builds trusted relationships with community members, clients, resident groups, community leaders, partners, volunteers and RPCHC programs to strengthen meaningful participation in service planning, community initiatives and issues affecting health and well-being.

The CEW conducts outreach and consultation, facilitates community participation, supports advisory structures, builds community leadership and capacity, and connects community members with relevant resources and services. The CEW works collaboratively across RPCHC to ensure engagement is equitable, culturally safe, trauma-informed, anti-oppressive, accessible and responsive to community needs.

Regular work in community settings is required, including occasional evening and weekend hours.

• Implement community engagement activities in alignment with RPCHC’s engagement framework and priorities.
• Build and maintain relationships with community members, resident groups, grassroots organizations, community leaders and other stakeholders.
• Conduct outreach to increase awareness of RPCHC programs, services, resources and opportunities for participation, using accessible approaches that engage diverse and equity-deserving communities and reduce barriers to participation.
• Represent RPCHC at community events, meetings, networks and collaborative initiatives.
• Identify and communicate emerging community needs, priorities, concerns and opportunities.

• Plan and facilitate accessible community consultations, focus groups, listening sessions, forums, workshops and other engagement activities.
• Gather and communicate community perspectives, priorities and feedback and create opportunities for community members to participate in or co-design programs, services and initiatives.
• Coordinate community and client advisory groups, including recruitment, orientation, facilitation, documentation and ongoing engagement.
• Support community leadership, peer leadership, skills development and community-led initiatives.
• Build collaborative relationships with community organizations, service providers, local stakeholders and RPCHC programs to strengthen participation, improve access and address social determinants of health.

• Serve as a key organizational contact for volunteer engagement and support communication between volunteers, program staff and People & Culture.
• Coordinate volunteer recruitment, placement, onboarding, orientation, training, recognition and offboarding in collaboration with People & Culture and program teams.
• Support effective volunteer engagement by matching volunteers to opportunities and assisting program staff with volunteer involvement.
• Maintain volunteer records and monitor participation, outcomes and compliance with organizational policies and volunteer program requirements.

• Maintain accurate records of outreach, consultations, partnerships, volunteer activities and community engagement initiatives.
• Collect and analyze qualitative and quantitative information to track participation, reach, feedback, emerging priorities and outcomes.
• Contribute to evaluation, continuous improvement, organizational reporting and funding reports.

• Coordinate community meetings, events, workshops, consultations and special projects and prepare related materials and documentation.
• Collaborate with staff across RPCHC, maintain regular communication with the Community Engagement Coordinator and represent the organization at community activities as…