Nursing Manager

Reports to:

Clinical Operations Manager, Regional Director

Pollin Fertility is a modern, patient-centered reproductive healthcare clinic in Toronto. We combine advanced reproductive medicine with compassionate care and technology-forward systems to deliver care that's faster, more personal, and more inclusive. We're growing, and we're building the kind of team that grows with us.

As Nursing Manager, you'll lead the nursing team that is the heartbeat of this clinic. You'll be responsible for the day-to-day running of nursing operations - schedules, standards, education, escalation - while staying connected to direct patient care. You'll work closely with our physicians, operations leadership, and IVF lab to make sure patients move through their treatment cycles safely, smoothly, and with genuine support.

This isn't a desk job. You'll be on the floor, visible to your team, and trusted to make clinical calls. You'll also have a real voice in how nursing at Pollin evolves.

• Own the nursing schedule - coverage, balance, gaps - for a 7-day clinic.
• Coach, support, and develop nurses at every level, from onboarding through ongoing growth.
• Run regular team meetings with real follow-through on issues and priorities.
• Support hiring decisions and performance conversations with care and directness.
• Keep nursing practice consistent across the team - not just on paper, but in reality.

• Provide hands-on oversight of patient flow, nursing procedures, and cycle management.
• Deliver patient education on treatment plans, medications, injections, and what to expect.
• Administer injections, perform venipuncture, and step in clinically where needed.
• Be the escalation point when nursing calls need a senior voice.
• Ensure documentation in the clinic's systems is accurate, timely, and complete.

• Serve as the link between physicians, nurses, patient services, and operations.
• Represent nursing in clinical and leadership meetings - and actually follow up.
• Bring problems forward early and help find solutions, not just flag issues.

• Keep nursing practice aligned with CNO standards, infection prevention requirements, and Pollin policy.
• Monitor incidents and near misses, and lead corrective actions where needed.
• Support accreditation readiness and quality improvement initiatives.

• Registered Nurse in good standing with the College of Nurses of Ontario.
• 3-5 years of clinical nursing experience in any acute, procedural, or ambulatory setting.
• At least 5-10 years in a leadership, charge, or supervisory nursing role.
• BCLS certification.
• Proven ability to lead a team with both warmth and accountability.
• Comfortable with clinical systems, Google Workspace, and digital workflows.
• Commitment to inclusive care, including sensitivity to 2
  
  SLGBTQIA+ patients and diverse families.

• BScN.
• Experience in fertility, OB/GYN, reproductive medicine, or women's health.
• ACLS certification.
• Experience with SOP development or accreditation processes.

Full-time, on-site. The clinic runs 7 days a week, typically 7:00 AM – 3:00 PM. Some weekend, holiday, or after-hours coverage will be required.

Must comply with infection prevention, confidentiality, and safety standards.

You won't be inheriting a broken team or rebuilding from zero. You'll be stepping into a clinic that already cares - about its patients, about clinical quality, and about the people who work here. What we need is someone who can take what's working and make it exceptional.

Pollin's leadership team is actively taking shape. As the organization grows, this role has real potential to evolve - and we're the kind of place that promotes from within when the right person is already here.

If you want to lead nursing in a place where your voice matters and your impact is visible, we'd like to meet you.

Pollin Fertility is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to a diverse, inclusive workplace. Accommodations are available throughout the hiring process.