Clinical Nurse Specialist (Nurse Navigator), Cardiology - FTT (J0726-0748

Company Bio

North York General is one of Canada’s leading community academic hospitals with a vision to deliver World-Class Care, 24/7. Affiliated with the University of Toronto, our multi-site campus supports our diverse community through every stage and life-defining moment by providing a wide range of acute care, ambulatory and long-term care services.

What defines North York General goes beyond exceptional quality care. Our superpower is how we deliver that care – the unparalleled compassion we bring to every encounter, during the moments that matter. Through partnerships, collaboration and academic endeavours, we seek to set new standards for People-Centred Care—a cornerstone of our culture and central to our Mission:
People-Centred Care for a healthier community.

North York General is a member of the North York Toronto Health Partners, an Ontario Health Team that integrates local care with patients, primary care and community partners.

We are proud to be a place where the best people come to learn, grow and innovate. Join North York General to accelerate your career!

Clinical Nurse Specialist (Nurse Navigator), Cardiology Your goal in this position is to provide continuous resource for patients and their families by maximizing emotional support, coordination of care and education across the entire continuum of care for patients with congestive heart failure (CHF). You have expert clinical skills in the assessment, planning, implementing, evaluating, and documenting the delivery and coordination of care for the CHF patients and their families.

You have excellent communication and interpersonal skills. You have excellent leadership, collaboration, decision making, problem recognition, and problem-solving skills. You have excellent change management skills and also project management skills. You have evidence of program design and resources development skills. You also have excellent practice program development, project management, and report writing skills. You have a high level of initiative, work independently, and can effectively lead project teams to achieve outcomes.

This position supports the hospital’s academic mandate by advancing care through teaching and learning and/or transforming care through research and innovation. This position contributes to the shared responsibility of ensuring health and safe policies are followed to provide for a healthy environment for patients, staff, physicians, volunteers and families.

• Map present and future trends to create and sustain a seamless and continuous process for patients undergoing CHF care
• Assume a leadership role in influencing clinical practice and patient outcomes
• Collaborate with the broader health care team and community partners regarding complex and challenging patient care situations
• Integrate research into practice to ensure best practice standards are maintained. Create, utilize, and/or disseminate new nursing knowledge
• Embrace technology and innovation to better support patients, families and the program

• Support patient navigation throughout care journey:
  Assess, plan, implement, evaluate and document the delivery and coordination of CHF pathways during the entire episode of care
• Educate patient and caregiver(s) throughout the CHF pathway on complex cardiac conditions, medications and monitoring requirements
• Identify and coordinate community resources to meet supportive care needs of patients throughout CHF pathway
• Provide emotional support and guidance to patients and their caregiver(s) coping with congestive heart failure
• Ensure timely access to appropriate diagnostic tests and referrals to specialized clinical professionals across the episode of care
• Demonstrate and ongoing commitment to continuing professional development
• Demonstrate knowledge of evaluation methodologies
• Assume a leadership role in influencing clinical practice and patient outcomes and collaborates with the broader health care team and community partners regarding complex and challenging patient care situations

• A Masters in Nursing is a…