Patient Resource Coordinator

• Compensation: CAD 45.85 - CAD 57.31 - hourly

UHN is Canada’s #1 hospital and the world’s #1 publicly funded hospital. With 10 sites and more than 44,000 TeamUHN members, UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The Michener Institute of Education and West Park Healthcare Centre. As Canada's top research hospital, the scope of biomedical research and complexity of cases at UHN have made it a national and international source for discovery, education and patient care.

UHN has the largest hospital-based research program in Canada, with major research in neurosciences, cardiology, transplantation, oncology, surgical innovation, infectious diseases, genomic medicine and rehabilitation medicine. UHN is a research hospital affiliated with the University of Toronto.

UHN’s vision is to build A Healthier World and it’s only because of the talented and dedicated people who work here that we are continually bringing that vision closer to reality.

Union: Non-Union
New or Replacement: Replacement
Site: Toronto General Hospital
Department: Multi Organ Transplant Outpatient Unit (12 PMB)
Reports to: Manager
Wage Range: $45.85 - $57.31per hour.
Hours: 18.75

Hours per Week
Shifts:Monday to Friday
Status: Temporary Part-Time (End Date ~December, 2027)
Closing Date: August 20, 2026

As an integral member of the clinical team, the Patient Resource Coordinator plays a vital role in ensuring the smooth and efficient daily operations of the Outpatient Transplant clinic. The principal responsibilities include:

• Measure and record height, weight and vital signs
• Conduct basic nursing assessments; collect lab specimens and swabs
• Perform wound care as needed
• Educate and instruct patients and family members on relevant health topics
• Review and document patient medications (medication reconciliation)
• Perform cross-functional and/or other duties consistent with the job classification, as assigned or requested.
• Ensures the day-to-day transplant clinics are running efficiently while providing quality patient-centered care across various clinics
• Triages patients in clinic, prioritizing clinic needs in collaboration with medical staff and operations manager/PCC
• Applies knowledge of nursing process, as it relates to scope of practice, to achieve identified patient goals
• Identifies and recognizes abnormal or unusual patient responses and consults with the nurse coordinator or MRP in clinic
• Ensures practice is consistent with professional standards and the ethical framework as outlined by the College of Nurses of Ontario and the UHN policy and procedure
• Demonstrates commitment to professional life long learning by participating in continuing education activities to meet the needs of the patient population served and the standards of the profession Performing reflective practice, analyzing and evaluating nursing knowledge and modifying practice accordingly to improve the quality of nursing and patient care
• Performs cross-functional and other responsibilities, as assigned and/or requested.
• Liaises with relevant parties, i.e., Physician, nurse coordinators, other allied staff as needed
• Communicates/coordinates/collaborates with Nurse Managers on opportunities or issues in the clinic setting

• Completion of college, or other approved Registered Practical Nursing program including practicum experience.
• Current registration with the College of Nurses of Ontario as a Registered Practical Nurse.
• Current Basic Cardiac Life Support (B.C.L.S.) certification.
• Current medication certificate which meets the standards of practice established by the College of Nurses of Ontario.
• Demonstrates competencies as per unit/program competency-based checklist.
• Recent experience working on a Transplant unit preferred.
• Ability to perform duties in a professional and courteous manner and produce high quality work while meeting deadlines in accordance to UHN standards.
• Exercise initiative and good judgment with ability to multi-task.
• Compliance with confidentiality requirements.
• Effective organizational, interpersonal and communication and time management skills.
• Knowledge…