Medly CRM Clinical Coordinator

UHN is Canada’s #1 hospital and the world’s #1 publicly funded hospital. With 10 sites and more than 44,000 TeamUHN members, UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The Michener Institute of Education and West Park Healthcare Centre. As Canada's top research hospital, the scope of biomedical research and complexity of cases at UHN have made it a national and international source for discovery, education and patient care.

UHN has the largest hospital-based research program in Canada, with major research in neurosciences, cardiology, transplantation, oncology, surgical innovation, infectious diseases, genomic medicine and rehabilitation medicine. UHN is a research hospital affiliated with the University of Toronto.

UHN’s vision is to build A Healthier World and it’s only because of the talented and dedicated people who work here that we are continually bringing that vision closer to reality.

Union: Non Union
Number of vacancies: 1
Replacement or New: New
Site: Toronto General Hospital
Department: Research
Reports to: Clinical Scientist
Wage Range: $43.48 - $54.34 per hour
Hours: 20 hr/week
Shifts: Days
Status: Temporary Part Time (approximately 1 year)
Closing Date: August 21, 2026

The Registered Nurse, working as the Medly CRM Clinical Coordinator, collaborates with the interdisciplinary team of the UHN CaRE (Cardiovascular, Renal, and Endocrine) Clinic to support the delivery of high-quality care for patients with cardio-renal-metabolic conditions. This role is embedded within a pilot quality improvement project adapting the Medly remote management platform for cardio-renal-metabolic care, while concurrently supporting day-to-day care delivery within the clinic.

Responsibilities include monitoring and triaging daily Medly alerts, communicating with patients and families to support proper use of Medly, and providing education on disease management and self-care. The Medly Coordinator applies clinical knowledge and best practice guidelines to support guideline-directed medical therapy, including medication titration, while ensuring accurate documentation within the EPIC health information system. In addition to clinical responsibilities, the nurse contributes to the pilot by onboarding and consenting patients, extracting clinical data, and supporting evaluation activities that inform ongoing program refinement.

The Medly Coordinator prioritizes workload effectively, contributes to continuous quality improvement initiatives, and promotes a collaborative and patient-centered care environment.

• Recruitment of pilot participants (e.g. identify and screen potential participants, obtain informed consent)
• Manage the daily (Monday-Friday) Medlyalerts in partnership with the UHN CaRE Clinic team
• Communicate with patients and families and review proper use of Medly; prioritize alerts and accelerate to MDs as appropriate
• Provide patients and families with CRM education on topics such as signs and symptoms of adverse reactions and self-care management of CRM
• Use Medly to support Guideline-Directed Medical Therapy for CRM and titration of medications
• Provide clinical care for patients participating in the Medly CRM pilot project and in the UHN CaRE Clinic
• Execution of all aspects of quality improvement project activities (e.g. assessment of adverse events, monitoring safety, clinical data extraction) as per UHN policy and ICH/GCP guidelines
• Document actions and communication according to College of Nurses of Ontario standards using EPIC health information system

• Bachelor of Science in Nursing;
  Masters preferred
• Registered Nurse with a minimum of 3 to 5 years clinical and/or professional experience
• Current…