UHN is Canada’s #1 hospital and the world’s #1 publicly funded hospital. With 10 sites and more than 44,000 TeamUHN members, UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The Michener Institute of Education and West Park Healthcare Centre. As Canada's top research hospital, the scope of biomedical research and complexity of cases at UHN have made it a national and international source for discovery, education and patient care.
UHN has the largest hospital-based research program in Canada, with major research in neurosciences, cardiology, transplantation, oncology, surgical innovation, infectious diseases, genomic medicine and rehabilitation medicine. UHN is a research hospital affiliated with the University of Toronto.
UHN’s vision is to build A Healthier World and it’s only because of the talented and dedicated people who work here that we are continually bringing that vision closer to reality.
Union: Non-union
Number of vacancies: 1
New or Replacement Position: New
Site: Toronto General Hospital/Toronto Western Hospital
Department: Sprott Department of Surgery
Reports to: Director, Transformation & Quality
Salary Range: $40.49 - $60.73 per hour
Hours: 37.5 hours per week
Status: Temporary Full-Time
Closing Date: August 13, 2026
Together, the Sprott Surgery Program and the Department of Anesthesia & Pain Management make up the largest comprehensive surgical program in Canada across 13 divisions. With a vision of being “World Leaders in Surgery,” Sprott Surgery is committed to improving quality, safety, patient experience, and outcomes across the full surgical journey.
As Sprott Surgery advances its commitment to delivering a seamless, patient-centred surgical experience, there is a significant opportunity to enhance how surgical education is designed, delivered, and maintained across the patient journey. With planned digital advancements, including the UHN website redevelopment and enhanced patient-facing tools aligned with Epic, this role will help establish a standardized, accessible, and sustainable approach to surgical patient education.
Reporting to the Lead of Transformation, the Patient Education Specialist will lead the foundational planning work required to support a centralized Surgical Patient Education Hub. The role will conduct a Sprott-wide current state assessment, complete a gap analysis, engage key stakeholders, and develop a future-state model and implementation roadmap aligned with UHN’s patient education and health literacy standards, digital strategy, and the UHN Surgery Strategic Action Plan priority of reimagining the surgical care experience.
DutiesThe Patient Education Specialist will lead the planning and design work for a centralized approach to surgical patient education through the following accountabilities:
- Conduct a comprehensive Sprott-wide inventory of existing surgical patient education materials, resources, delivery channels, platforms & workflows
- Assess current state practices to identify variation, duplication, gaps, accessibility considerations, and opportunities for standardization across surgical divisions
- Identify gaps across the patient journey (pre-operative, peri-operative, post-operative) – and identify preferred means of patient education (i.e., utilization of After Visit Summaries, care companion, and teach back)
- Engage clinical teams, patients and/or patient partners, operational leaders, communications, digital, and patient education stakeholders to inform future-state design requirements
- Apply best practices related to health literacy, accessibility, equity, inclusive language, plain language communication, patient engagement, and adult learning…
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