UHN is Canada’s #1 hospital and the world’s #1 publicly funded hospital. With 10 sites and more than 44,000 TeamUHN members, UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The Michener Institute of Education and West Park Healthcare Centre. As Canada's top research hospital, the scope of biomedical research and complexity of cases at UHN have made it a national and international source for discovery, education and patient care.
UHN has the largest hospital-based research program in Canada, with major research in neurosciences, cardiology, transplantation, oncology, surgical innovation, infectious diseases, genomic medicine and rehabilitation medicine. UHN is a research hospital affiliated with the University of Toronto.
UHN’s vision is to build A Healthier World and it’s only because of the talented and dedicated people who work here that we are continually bringing that vision closer to reality.
Union: Non-union
Number of vacancies: 1
New or Replacement Position: Replacement
Site: Toronto Rehabiliation Institute, Lyndhurst Centre
Department: Outpatient Clinic
Reports to: Manager
Salary Range: $89,398 - $111,753 per annum
Hours: 37.5 hours per week
Status: Permanent Full-Time
Closing Date: October 19, 2026
The Clinical Coordinator provides operational and clinical coordination for the Spinal Cord Program within the Lyndhurst Centre Outpatient Clinic. The role supports the delivery of interdisciplinary outpatient services by coordinating referrals, triaging patients according to program criteria, managing waitlists, facilitating communication between patients and clinical teams, and supporting efficient clinic operations.
The successful candidate will work closely with physicians, physiatrists, nurses, occupational therapists, physiotherapists, rehabilitation assistants, administrative teams, and external healthcare providers to ensure patients are appropriately assessed, prioritized, scheduled, and connected with the most appropriate rehabilitation services.
The role also supports workflow improvement, service planning, data tracking, and reporting, identifying operational trends and opportunities to improve patient access, referral management, and clinic efficiency.
Duties- Coordinate day-to-day operations for the Spinal Cord Program outpatient clinic.
- Receive, review, and coordinate referrals for outpatient rehabilitation services.
- Triage referrals according to clinical program criteria, patient needs, service availability, and urgency.
- Coordinate patient access across interdisciplinary services including PT, OT, supervised gym, and specialized clinics.
- Manage and monitor waitlists, referral volumes, appointment availability, and patient flow.
- Communicate with patients, families, referring physicians, hospitals, community providers, and internal clinical teams.
- Facilitate communication between interdisciplinary team members to support timely patient care.
- Identify referrals requiring physician and facilitate appropriate escalation.
- Coordinate transitions between inpatient, outpatient, acute-care, and community services when appropriate.
- Monitor operational issues affecting access, including staffing capacity, referral volumes, appointment availability, and changes in inpatient/outpatient demand.
- Develop and maintain tracking tools, reports, and dashboards to monitor clinic activity and service demand.
- Analyze referral and appointment data to identify trends, capacity issues, and opportunities for workflow improvement.
- Support implementation of process improvements designed to improve patient access and clinic efficiency.
- Participate in interdisciplinary meetings, program planning, and operational…
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