Overnight Virtual Registered Veterinary Technician; BC

Overnight Virtual Registered Veterinary Technician (BC or ON)

1 day ago Be among the first 25 applicants

At Juno Veterinary, we are on a mission to ensure every pet and Juno team member has the support they need to thrive. Our vision is to establish a stellar standard of care for the veterinary industry; the Juno Standard of Care.

As a founder‑led business, we are looking for someone who shares our vision and wants to be a major part of shaping its future. We love building something new and supporting the future of veterinary medicine.

RVTs are the Care Champions. They deliver hands‑on patient care, execute treatment plans and advocate for both pets and their owners. They are registered veterinary technicians using their skills to the highest level and seeking continuous growth.

• You recognize that growth does not stop and that there is always an opportunity to learn, develop and improve.
• You are passionate about your work in the veterinary community and the quality of care you provide.
• You value all roles within the clinic, from DVM to ACA, and celebrate teamwork and collaboration.
• You see Juno's vision, mission and goals and feel they match with yours.
• You have a can‑do attitude focused on solutions and progress.

• Our industry is constantly growing and evolving. You thrive by being adaptable, curious and thinking outside the box to help create a culture where people thrive.
• Be part of One Team:
  We work together as one across the community of clinics and across the different roles.
• Provide the Juno Standard of Care:
  Use your skills and knowledge to its full potential, collaborate within your roles, and prioritize the well‑being of pets.

The Virtual Team RVT applies technical skills in anesthesia, surgery, dentistry, laboratory testing, patient nursing care, and client education to assist clients via online chat or phone call. They advise clients on various subjects from minor questions to post‑operative issues, and submit requests for prescription refills. They work closely with the in‑clinic team to ensure high quality and continuous care.

This position is for overnight shifts only; 3‑on / 3‑off with options of 8 or 10 hour shifts. Weekends and holidays are included.

• Engage with Juno Veterinary Members through text‑based chat and phone.
• Address member concerns regarding the health and well‑being of their animals.
• Review patient medical records before and during interactions.
• Use veterinary medical knowledge to triage and make recommendations.
• Record accurate medical records using appropriate terminology.
• Collect, review and input medical records from referring animal hospitals.
• Deliver a world‑class client experience with compassion and genuine care over chat, phone or video.
• Grow and thrive in a positive, inclusive environment of continuous learning.
• Implement the company's culture vision by encouraging flexible scheduling, self‑compassion, work‑life balance and a blame‑free environment.

• Must be a Registered Veterinary Technician/Technologist with active registration with the OAVT or BCVTA in good standing.
• Minimum 2 years of experience in clinic with triaging skills (ideally in an ER setting).
• Experience in a large‑scale veterinary clinic (multi‑DVM general practice or specialty service).
• Experience managing/caring for customers with varied emotional ranges.
• Tech‑savvy; experience with iOS systems and medical digital platforms.
• Exceptional communication skills; vRVTs spend a lot of time interacting with members.
• Proficiency in multi‑tasking across many communication platforms.
• Thrive in a steady work environment; slow days are not your thing.
• Ability to communicate well with cross‑functional teams across multiple locations and provinces.

• Full benefits package including mental health support, continuing education and mentorship opportunities.
• A collaborative team that has your back and welcomes you as part of the pack.
• Time for you and your loved ones: great PTO, discounted Juno Vet services for pets.
• An opportunity to make a positive impact for those around you.

• Discovery Video Call with Pamela…