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Animal Care Attendant, Receptionist, Secord Animal Hospital

Job in Toronto, Ontario, M5A, Canada
Listing for: VCA
Full Time position
Listed on 2026-02-27
Job specializations:
  • Outdoor/Nature/Animal Care
    Veterinary, Animal / Pet Care
Job Description & How to Apply Below

Animal Care Attendant, Receptionist

Location:
Toronto, ON

Compensation: $ to $ per hour, depending on experience

Employment Type:
Full-time

Position Type:
Existing position

Secord Animal Hospital
is currently welcoming a full-time customer service-focused Animal Care Attendant, Receptionist
to join our team. This great opportunity includes a range of responsibilities that directly contribute to the efficient and effective daily operation of the hospital. Your primary responsibility is to ensure our clients and their pets feel welcomed, expertly cared for, and appreciated!

  • Customer service functions, including greeting visitors, answering telephones, and guiding clients and their pets to exam rooms.

  • Scheduling and confirming appointments.

  • Placing outbound calls for follow-ups and reaching out to prospective clients.

  • Presenting and explaining fees, including processing payments.

  • Recommending, selecting, and obtaining products and services, including prescriptions.

  • Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (, heartworm prevention, housebreaking, and flea & tick control).

  • Managing medical records, charts, reports and correspondence.

  • Hospital maintenance (including removal of animal waste) and ensuring that the facility is neat and clean at all times—both inside and outside.

  • Assisting Veterinarians and Technicians with various tasks and the treatment of pet patients

  • Providing compassionate care duties, including feeding and walking patients

  • General hospital maintenance, including cleaning kennels

  • What VCA Canada Offers

  • A caring culture of
    Wellness and Appreciation
    !

  • Competitive wages and benefits!

  • Employer match (5%) group RRSP plan
    – Planning for your future just got easier with VCA Canada!

  • Wellness days, sick days, and vacation time

  • Annual uniform allowance

  • Exceptional career development: there is room to grow here!

  • Referral Bonus Rewards

  • E-tools to assist with meditation, better sleep, exercise, and focus

  • Virtual health care (telemedicine) offering quick access to quality care

  • Opportunities to give back in your community through VCA initiatives

  • Generous personal pet care discounts

  • And more!

  • Click “Apply Now”

    VCA Canada is committed to providing an inclusive and diverse workplace and is an equal opportunity employer. If you require any assistance, please let us know.

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