Veterinary Receptionist

The Downtown Toronto Cat Clinic is Hiring a Veterinary Receptionist!

Role: Veterinary Receptionist

Status: Full-time

Salary: $19 –$22 per hour, based on experience

Schedule: 3-4 day work weeks with rotating Saturdays

Financial Rewards that Grow with You: Competitive pay, tuition support, and referral bonuses

Wellness & Peace of Mind: Extended health care, dental, and vision coverage with supplemental options; paid time off; and employee pet discounts

Professional Growth & Recognition: Quarterly team bonuses, professional development opportunities, continuing education allowance, and uniform allowance

Lifestyle Perks You’ll Appreciate: Ten paid holidays and an Employee Assistance Program

Love cats, love people, and want a front desk role where your warmth makes a real difference from the moment a client walks in?

Since 2008, The Downtown Toronto Cat Clinic has been providing exceptional, feline-exclusive veterinary care to cats and the families who love them. We’re a progressive, team-oriented practice where every team member’s contributions are valued, and where a calm, cat-friendly experience starts at the front desk.

We’re looking for a full-time Veterinary Receptionist who thrives in a busy clinic, enjoys connecting with clients, and wants to grow their career in a compassionate, supportive cat-only practice. As our Veterinary Receptionist, you’ll be the friendly first point of contact for our clients and the glue that keeps our day running smoothly.

• A feline-only practice, so every patient through the door is a cat
• A collaborative, supportive team where your contributions are noticed and valued
• Continuing education support, including paid CE days and a CE budget
• Mentorship and real opportunities for professional growth
• Meaningful work helping cats live healthier, happier lives
• The chance to build lasting relationships with clients and their cats

• Greet clients warmly and communicate professionally by phone, email, and in person
• Schedule appointments, check clients in and out, and process payments
• Maintain accurate, up-to-date patient and client records
• Resolve client questions and concerns in line with hospital policies
• Relay client needs and concerns to veterinarians and support staff
• Accurately dispense medications as directed by veterinarians
• Help technicians and veterinarians with patient restraint when needed
• Keep the front desk organized and the hospital workflow running efficiently
• Create a welcoming, calm experience for every client and feline patient

• Previous veterinary clinic or Veterinary Receptionist experience preferred
• A passion for animals (especially cats!) and for high-quality veterinary care
• Friendly, professional, and compassionate communication skills
• A positive attitude and an upbeat personality
• Strong organizational skills and attention to detail
• Ability to multitask and stay efficient in a fast-paced environment
• Ability to work independently and as part of a collaborative team
• Availability for weekday shifts and scheduled Saturdays

• A flexible approach to compensation that will reflect your skill set and future performance
• Tuition Support Program
• Referral bonus program

• Extended Health Care (including vision) and dental coverage
• Supplemental insurance, including disability and life insurance
• Sick Time / Paid Time Off
• Free/discounted lab work for all employee pets
• Pet discounts on services and products
• Pet food discount program

• Quarterly Team Rewards Bonus Program
• Professional development opportunities
• Continuing education allowance
• Uniform allowance

• Ten paid holidays
• Employee Assistance Program

Diversity, equity, and inclusion are core values of The Downtown Toronto Cat Clinic and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That’s why we’re committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.