Quality Assurance Coordinator

The Quality Assurance Coordinator is responsible for coordinating Non-Conformance Report (NCR) management, coordinating and maintaining the Inspection and Test Plan (ITP) platforms, assisting in the closure of ITP record package submissions and monitoring compliance to ISO and contractual requirements across the project, for the Quality department for the Ontario Line South Project.

The salary range for this position is $75,000 CAD - $110,000 CAD, plus additional benefits.

Key Responsibilities:

• Coordinate the issuance, tracking and resolution of non-conformances and deficiencies on the project. Liaise with the relevant disciplines to plan and implement timely resolutions to rectify the identified issue.
• Facilitate root cause analysis, support the development of dispositions and corrective actions and ensure closure within required timelines for NCRs.
• Coordinate the creation, updating, and maintenance of ITP platforms to ensure alignment with project and quality requirements.
• Coordinate with the Construction and Construction Quality Control teams to package records for completed ITPs and ensure timely submissions.
• Occasionally perform 1st party audit on OTG’s internal departments to assess their compliance with the requirements and their objectives, KPIs, Risks and opportunities and regular monitoring.
• Occasionally perform 2nd party audit on OTG’s suppliers and subcontractors to assess compliance with the requirements.
• Coordinate with respective auditees (within OTG) to close findings identified during audits.
• Contribute to the Quality Manual yearly update, as well as the other relevant management plans.
• Assist the team for internal, JV partners and Client reporting on Quality metrics.
• Promote a culture of quality, accountability, and continuous improvement across project teams.

• Minimum 3 years of experience in Quality on an infrastructure project, experience in Ontario preferred.
• Experience with document management software such as SharePoint, Autodesk Construction Cloud, BIM
  360, Project Wise, Procore, Dalux, Asite would be an asset.
• Experience in auditing against ISO 9001:2015 and other references would be an asset.
• Prior working experience with Inspection & Test Plans (ITPs) would be an asset.
• Proficiency in MS Office (Outlook, Word, and Excel).
• Excellent organization and communication skills, both oral and written.
• Multi-tasking skills with the ability to work well in a fast-paced environment.
• Reliability and willing to work reasonable additional hours as needed/approved to complete assigned tasks.

What We Offer

• Competitive Salary
• Comprehensive Benefits Package:
  • Disability Insurance
  • Dental Insurance
  • Extended medical insurance
  • (Optional) RRSP matching
  • Discretionary Bonus

Why OTG?

Welcome to Ontario Transit Group (OTG), located in the heart of Downtown Toronto, where diversity and passion collide. As we work on the groundbreaking Ontario Line project, we prioritize fostering a positive culture. Join us and be part of a team that celebrates our employees, organizes family events, and promotes health and wellness initiatives. Our commitment to personal and professional growth means annual performance reviews, salary increases, comprehensive health benefits, generous RRSP matching, industry education support, and career development opportunities.

OTG uses artificial intelligence (AI) tools as part of the applicant screening process. However, applications are reviewed by a member of our Recruitment team to ensure a fair and thorough assessment.

At OTG, we embrace diversity, recognizing that it strengthens us as a team and as a company. We are an equal-opportunity employer, encouraging applications from all interested candidates. We value Indigenous people, racialized people, neurodivergent people, people with disabilities, and individuals from gender and sexually diverse communities with intersectional identities. OTG is committed to fostering an inclusive, equitable, and accessible environment.

If you require accommodation during the selection process, please contact

If you're ready to be part of our dynamic team in one of the world's most diverse cities, don't wait any longer—apply now!

While we appreciate your interest, only selected candidates will be contacted for interviews. Please note that we do not accept agency submissions.