Quality and Business Analyst

Position: Quality and Business Analyst at Manulife
Elevate operational efficiency at Manulife as a hybrid Quality and Business Analyst in Waterloo, Ontario. Focus on analyzing processes, implementing improvements, and ensuring standards are met throughout the project lifecycle.

In this role, you will be crucial in gathering business requirements and documenting workflows, playing a pivotal role in enhancing product quality. Your efforts will extend to post-funding quality control and compliance review, ensuring performance standards remain high after funding milestones.

Key Responsibilities:

• Collect and analyze requirements from stakeholders

• Document current and future state processes, recommending improvements

• Develop and execute test plans to ensure quality standards

• Monitor deliverables and perform quality assurance reviews

• Report on quality metrics and business outcomes to management

Requirements:

• Bachelor’s degree in related field

• Proven experience in business analysis and quality assurance

• Strong analytical and problem-solving skills

• Familiarity with quality management methodologies

• Experience in post-funding quality control is desirable

Leverage your skills in analysis and quality assurance to drive success at Manulife.
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