Quality Lead Software & System Design

About Us A career at Hitachi Rail will help create a legacy. With operations in every corner of the world, our work goes to the cutting‑edge of digital transformation and technology. From the multi‑cultural strength of our global organisation to the sustainable and innovative ways we work to bring people together, there’s something for everyone to get stuck into. And that’s where you come in.

Toronto, Ontario, Canada (Hybrid)

The Quality Lead contributes to enhancing the maturity level within their domain, in alignment with the operating model established by the entity or country. They help promote a culture of quality and empower operational teams to take responsibility for managing quality on a daily basis. The Quality Lead plays a transversal leadership and coordination role, providing support, guidance, and development for the relevant stakeholders.

They may be involved in any of the following three disciplines:

• Engineering Quality Lead
• Industry & Supply Chain Quality Lead
• Services Quality Lead

• Support the Discipline Process Owner(s) to ensure that processes and procedures are implemented in a uniform manner, that tools are reliable and that employees are trained to the required level of competence.
• Ensure that the discipline is organized such that it is able to meet its Quality commitments, and provides problem‑solving support where necessary.
• Ensure the proper implementation of the procedures and policy set up to verify discipline‑specific processes and integrate them into bids, projects and products.
• Collect and consolidate any questions raised about the profession by Quality Assurance Managers and Customers, and address these issues in a transverse manner.
• Be responsible to ensure that the discipline transformation plan addresses key Quality issues, and that it effectively delivers the expected results.
• Identify trends and alerts relative to identified structural problems: application of procedures, maturity of the organisation (consolidated view), correlation with other sources of information.
• Ensure that critical action plans are implemented in a timely manner, assess their efficiency and issue an alert in the event of any discrepancy, analyse the root causes and make sure that corrective measures are included in performance plans, capitalise on feedback from the teams concerned.
• Ensure that the Customer’s concerns and expectations are understood and effectively managed.

• 10 years Engineering/Quality Assurance in Railway Industry or comparable experience in other Industry.
• +5 years of experience in Root Cause Analysis, Corrective Action Implementation, Failure Investigation and reporting.
• +5 years of experience as a Quality Assurance Manager (QAM).
• B.S Software/Electrical/Mechanical Engineering or equivalent.
• Process Improvement Training or background (Six Sigma, DMAIC, ...).
• Good Working Knowledge of:
  • CENELEC standards
  • Quality Management Systems
  • Project Lifecycle and Deployment
  • Product Lifecycle
  • ISO
    9001, ISO 27001

• Six Sigma Black or Green Belt, Lead Auditor Qualification in ISO 9001 and 27001.

Base Salary + Annual Incentive plan: $104,840 – $134,623.

• Health, Dental and Vision plans – 100% of premiums are company‑paid.
• Retirement Savings Plan with a company contribution and a match, without vesting period.
• Company paid holidays – 3 weeks of vacation, holiday closure, personal emergency leave days and sick days.
• Maternity/Parental/Adoption top‑up pay.
• Annual Incentive plan.
• Company provided Life Insurance, STD and Employee Assistance Plan.

At Hitachi Rail, there is a place for everyone. We welcome and value differences in background, age, gender, sexuality, family status, disability, race, nationality, ethnicity, religion, and world view. It is our commitment to create an inclusive environment – we are proud to be an equal opportunity employer.