Quality Assurance Manager at ScotiaMcLeod

Elevate operational excellence as the Quality Assurance Manager with Scotia Mc Leod  in Toronto, Ontario. Oversee regulatory compliance, quality assurance programs, and enhance team efficiency in this innovative environment.

As a Quality Assurance Manager, you will ensure operational goals support Scotia Mc Leod ’s objectives. Your expertise in data analytics and quality assurance processes will drive team success within a dynamic team-based environment. Your responsibility also includes managing daily operational processes and enhancing existing policies to ensure adherence while improving workflow efficiencies.

Key Responsibilities:

• Develop and maintain quality assurance programs

• Manage National Supervision Team's processes and document reviews

• Conduct data analytics and reporting assessments

• Collaborate with Senior Manager on projects and training

• Perform mini audits for regulatory preparedness

Requirements:

• University degree or related experience

• Proficient in Excel, MS Access, Power BI

• Strong organizational and analytical skills

• Familiarity with brokerage systems and compliance standards

• Excellent communication abilities

Drive quality assurance and regulatory compliance at Scotia Mc Leod  while leading teams and enhancing operational procedures.
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