Quality Assurance Specialist

Position: CIBC Quality Assurance Specialist
Shape the future of banking with CIBC as a Quality Assurance Specialist based in Toronto. Focus on compliance and quality reviews for personal banking applications in a hybrid work model.

CIBC is looking for a skilled Quality Assurance Analyst in Risk Management. This role requires performing audits and assessments on personal banking submissions while ensuring adherence to policies. Your deep understanding of credit principles and analytical skills will help improve the quality and efficiency of underwriting processes nationally.

Key Responsibilities:

• Review personal banking applications for quality assurance

• Evaluate adherence to credit policies and underwriting standards

• Provide recommendations based on quality analysis

• Support the team in achieving regulatory compliance goals

• Document findings and exceptions clearly

Requirements:

• Proven experience in credit adjudication and banking operations

• Familiarity with systems such as M-MORTGAGE and TARGET

• Proficient communication skills in both English and French

• Ability to adapt and improve QA strategies

• Strong analytical thinking and multitasking skills

Utilize your skills in a role that values quality and client service within CIBC.
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