QA Commercialization Manager

As a trusted partner, our Public Health mission is to make food systems safer, healthier and more sustainable. Throughout our global network in 27 countries, we offer to our customers a wide range of testing and innovative solutions dedicated to preventing health risks related to food, environment and consumer goods. External growth has been a key pillar of our history with more than 40 acquisitions completed in the last 10 years.

If you want to contribute to an inspiring long-term purpose, to be part of a fast growing company on a high-value market with significant build-up opportunities, and to grow in an entrepreneurial and warm environment,
join us!

YOUR DAY TO DAY LIFE

We are looking for a QA Commercialization Manager in 130 King Street West, Suite 300, Toronto, ON M5X 2A2 CAN. Your mission will be to:

Position Summary

This position has responsibility to ensure the quality and reliability for assigned projects, support key suppliers and direct related commodities in the United States and Canada.

Essential Functions and Responsibilities

• Ensures that existing suppliers and distributors of food and packaging to the one or several client brands restaurant systems maintain client QA standards and meet client QA and industry quality, food safety, and regulatory requirements. Supports, advises, and works directly with client QA corporate teams, client supply chain, client marketing and innovation and client operations teams or any other stakeholder involved in the client QA Program execution (including the client’s franchisees, master franchisees, designated purchasers personnel and organizations or other client QA vendors) to drive profitable business growth and increase guests satisfaction in client brand products.
• Works closely with suppliers to develop, specify and support the launch of new products with the highest food safety and quality standards.
• The position can be focused in one region, in one client brand or category or a combination or multiple regions, brands or categories, as determined by client QA.
• Monitors and improves product safety and quality of the existing food and packaging products and suppliers, through audits, specifications, complaint programs and other client quality assurance systems and processes.
• Certifies facilities and qualifies products of new suppliers on the production of food products to client standards. Provides in-plant support for new product launches and advises product development and supply chain teams. Supports the implementation of new products during rollouts.
• Monitors, investigates, and follows up on product complaints. Supports enquiries from health authorities/enforcement agencies.
• Works in multidisciplinary projects to enhance food safety, quality, profitability and other related matters with all client business functions (development, operations, marketing, SCM) and franchisees, supporting the QA function internally and externally.
• Works with the client QA corporate leadership and team on issues and projects related to driving global consistency, food safety, regulatory and quality worldwide in the client brands systems.
• Any additional duties that might be required by Merieux Nutri Sciences or the client.
• Other related duties as assigned.
• At any time, the incumbent must behave and operate in an ethical and Code of Conduct compliant manner.

Communication

• Quality and operations teams.
• Regular contact with client employees and leadership.

YOUR PROFILE

Qualifications Required

• Basic MS Office and other reporting and organizational tools.
  
  Ability to see color, lift up to 50 pounds, ability to taste and smell.
  
  Competencies in attention to detail, building trusting relationships, communication skills, customer focus, planning and organizing, quality orientation, time management.

Success Factors / Job Competencies

• Knowledge of Industry Regulations :
  Understanding operational guidelines.
• Problem-Solving Skills :
  Resolving operational issues.
• Process Optimization :
  Improving operational processes.
• Team Collaboration :
  Working well with colleagues.
• Compliance with Industry Standards :
  Adhering to regulations.
• Effective Project Delivery :
  Timely project completion.
• High-Quality Outputs :
  Superior results.

Physical Demands and Work Environment

• The incumbent will work primarily in an office setting but spend time in a laboratory setting with proper lighting and temperature control.
  
  Occasional exposure to extreme cold.
  
  Work hours can vary according to the sample load and may include weekends. The incumbent must be…