QA Test Lead; Retirement & Pension Domain

We are seeking an experienced QA Test Lead to spearhead end-to-end testing strategies and execution for our Group Retirement Services (GRS) initiatives. In this role, you will lead quality delivery across multiple concurrent GRS programs—ensuring the rigorous validation of complex business processes from enrollment to retirement payouts. Combining deep domain knowledge of Canadian pension products with strong technical and leadership capabilities, you will drive testing governance, bridge technical and business teams, and ensure seamless software delivery across our entire digital and recordkeeping ecosystem.

• Lead End-to-End (E2E) Testing Strategy for Group Retirement Services (GRS) initiatives, ensuring seamless validation of business processes across enrollment, contributions, investments, fund transfers, withdrawals, statements, and retirement payouts.
• Own the QA delivery lifecycle from requirements analysis through test planning, test execution, defect management, and production validation for multiple concurrent GRS programs and projects.
• Develop comprehensive test strategies and test plans covering functional, integration, system, E2E, regression, data migration, and User Acceptance Testing (UAT) activities.
• Coordinate testing across upstream and downstream systems, validating interfaces between administration platforms, recordkeeping systems, fund management applications, CRM, digital channels, and third‑party vendors.
• Lead cross‑functional teams comprising QA analysts, business analysts, developers, product owners, and business stakeholders to ensure complete test coverage and timely delivery.
• Manage defect triage and resolution processes, driving root cause analysis, risk assessment, prioritization, and closure of critical defects to achieve release readiness.
• Validate regulatory and compliance requirements related to Canadian retirement and pension products, ensuring adherence to CIRO, CAPSA, privacy, and audit standards.
• Drive test automation and quality engineering practices, identifying opportunities to improve regression coverage and reduce testing cycles, developing a streamlined approach to regression testing.
• Provide testing governance and reporting, including test metrics, quality dashboards, risk assessments, executive status updates, and go/no‑go recommendations to senior leadership.
• Support production deployments and post‑implementation validation, ensuring successful release execution, defect‑free customer experience, and stabilization of GRS applications in production environments.

• Overall 10+ years QA experience with strong background in the Canadian Financial Services Domain, specifically focused on Group Retirement Services (GRS), pension products, and associated regulations (CIRO, CAPSA).
• Extensive experience in End-to-End (E2E) Testing, Test Strategy & Test Planning, Functional & System Integration Testing, and UAT Coordination.
• Proficiency in SQL & Data Validation to verify backend transactions, data migrations, and recordkeeping accuracy.
• Demonstrated expertise in Defect Management, root cause analysis, risk mitigation, and release readiness governance.
• Strong hands‑on experience with test management and agile tracking tools such as JIRA or Azure Dev Ops, coupled with exceptional Stakeholder Management capabilities.

• Experience driving test automation frameworks and quality engineering practices to streamline regression cycles.
• Proven track record managing testing across multi‑vendor landscapes, legacy administration platforms, and modern digital portals.

We regularly assess market data to ensure we offer a competitive compensation package for our associates.

The base salary for this position ranges…