Quality Engineering Lead, Digital & Tech Platforms

We're Vancity, a member-owned credit union built on the principles of inclusion and social justice. Since 1946, our relentless commitment to these values has helped us challenge the status quo and break down barriers. We've made bold commitments to become net-zero by 2040 across all mortgages and loans, and we're actively pursuing strategies in Indigenous banking and financial resilience for our members.

As the largest private sector Living Wage Employer in Canada, we're proud to be consistently recognized as one of the country's Top Employers. If you're ready to join our team of 2,300 diverse individuals, access competitive rewards and benefits, and be part of a greater movement -

As a Quality Engineering Lead, you will provide senior technical and program-level Quality Engineering leadership for complex, business-critical initiatives. Your initial assignment will be to lead Quality Engineering across Vancity's Commercial Banking Transformation program, followed by other strategic initiatives across Vancity.

You will define and execute an integrated Quality Engineering approach across multiple work streams, platforms, vendors, and delivery teams. You will ensure that quality, reliability, security, accessibility, performance, and production readiness are built into delivery and supported by clear, traceable evidence.

This is a senior, hands-on engineering leadership role rather than a traditional Quality Assurance Lead or test coordination position. You will lead Quality Engineers and workstream QE leads in a dotted-line capacity while contributing directly to automation strategy, API validation, technical problem-solving, quality governance, risk management, and delivery execution.

You must be comfortable moving between executive-level program reporting and detailed engineering discussions while bringing internal teams, vendors, and business stakeholders together around a consistent and accountable approach to quality.

This is a full-time, permanent role based at Vancity's head office. Our head office is based in Vancouver, but we are open to candidates in British Columbia and Ontario. While this position provides a hybrid work arrangement, you will be expected to be on-site for events and business needs when required.

• Lead end-to-end Quality Engineering for the CBX program as the initial assignment, followed by other strategic and complex initiatives across Vancity.
• Establish and execute the overall Quality Engineering strategy, test plan, delivery roadmap, quality gates, governance model, and reporting approach for programs involving multiple work streams, platforms, integrations, and delivery partners.
• Provide program-level leadership across functional testing, API certification, system integration testing, regression testing, accessibility, performance, security, operational readiness, production validation, and other applicable quality activities.
• Coordinate Quality Engineering activities across workstream QE leads, Quality Engineers, product teams, engineering teams, architecture, business stakeholders, operations teams, and vendors.
• Maintain a complete view of program quality, including scope coverage, requirements readiness, test design progress, execution status, automation coverage, environment readiness, test data readiness, defect risk, dependencies, and release readiness.
• Translate program milestones and business objectives into executable Quality Engineering plans, measurable readiness criteria, and traceable quality evidence.
• Identify cross-workstream risks, gaps, overlaps, and dependencies that may not be visible within individual delivery teams.
• Provide concise, evidence-based reporting to program leadership and governance forums, including progress, risks, decisions, quality indicators, and recommendations.
• Lead Quality Engineering planning and execution through ambiguity, evolving requirements, integration dependencies, vendor constraints, and changing program priorities.
• Establish clear accountability for quality deliverables across internal teams and third-party providers without duplicating delivery ownership.

• Apply hands-on CBX or directly comparable commercial banking transformation experience to lead quality across complex member journeys, banking capabilities, integrations, data flows, and operational processes.
• Understand and validate end-to-end commercial banking…