Quality Assurance - QA​/QC, IT QA Tester ​/ Automation

The Quality Assurance Specialist (QA lead) is responsible for performing application testing tasks and Quality Assurance activities including Functional Testing, Automation Testing, and various AI testing as described below.

The Quality Assurance Specialist (QA lead) will participate in planning and estimating the activities required to test the new solution sand enhanced applications. He/She will participate in the development of Master Test Plans, Test

Cases, Test Scripts, Test Completion Reports, etc. while providing advice to business users for the development of Test Cases for User Acceptance Test.

Executing the tests as required, performing issue tracking and resolution.

The Quality Assurance Specialist (QA Lead) plays a critical role in ensuring the delivery of high-quality software solutions by designing,executing, and managing testing activities throughout the software developmentlifecycle. The QA Specialist will work collaboratively with cross-functional teams to validate system functionality, performance, and usability, and ensure alignment with business requirements and quality standards.

The Quality Assurance (QA) Specialist will be working undera hybrid work model (3 days in office and a remote location). The office location will be Metro Hall 15th floor, 55 John Street in Toronto.

The successful candidate will be working seven (7) hours per day, five (5) daysper week based on normal working Business Hours.

• Lead testing efforts for assigned projects, including planning, coordination, execution and oversight of QA activities.
• Assess risks to quality based on verification and validation results and provide recommendations for mitigation.
• Implement and maintain quality processes that support development and production change management.

• Design comprehensive manual and automated testing processes,including test plans, test cases, and test scripts.
• Develop functional, system, regression, integration, load,and performance test scenarios based on project requirements.
• Collaborate with development leads and business analysts todesign and create test data to support test execution.

• Perform various types of testing manually and/or using automation tools, including:
• Functional Testing
• Regression Testing
• Integration Testing
• Usability/Accessibility Testing
• Performance Testing
• Perform the following types of AI testing activities:
• Functional AI Testing
• Response accuracy
• Hallucination testing
• AI-Security and privacy testing (prompt injection)
• AI-Safety Testing (inappropriate behaviours)
• Execute test cycles, monitor progress, and manage defect resolution and issue tracking.
• Maintain detailed records of test results and discrepancies using designated QA tools.
• Work closely with project managers, implementation team,system administrators, architects, vendors (as needed) and database administrators to ensure testing activities are aligned with project timelines and technical requirements.
• Lead and assist business users in conducting User Acceptance Testing (UAT), providing guidance and support as needed.

• Manage the full-cycle process for documenting and communicating test discrepancies and defects to appropriate stakeholders.
• Provide regular updates on testing progress, issues, and outcomes to project teams and management
• Develop and build a Test Completion Report summarizing all testing activities and results for Gating purposes

• Post-secondary degree in Computer Science, Electronic Engineering, or a related discipline.
• Minimum of 10+ years of experience performing testing forlarge-scale applications, including on-premise web solutions, cloud-basedintegrations, and mobile platforms.
• Minimum of 3 years of solid experience in AI-assisted testing with hands-on experience in developing AI-powered QA agents usingagentic AI, LLM technologies and chatbot applications to create and execute test cases.
• Experience using AI tools to increase testing coverage,negative testing, regression testing with knowledge of AI-assisted automation for CI/CD pipelines.
• Experience leading and coordinating testing activities in collaboration with project with project teams and a strong understanding of the various delivery methodologies such as: SDLC - Waterfall, Agile (Scrum),Hybrid, and Dev Ops.
• Certification in Software Quality Engineering or an equivalent credential is considered a strong asset.
• Excellent…