Leasing Agent

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Realstar is a fully integrated management firm providing a full range of investment and property management services for the last 50 years. It is one of Canada’s largest multi-residential asset managers on behalf of institutional and private investors. It manages over 22,000 rental apartments in six provinces with an asset value of more than $5 billion. Realstar is headquartered in Toronto, and is part of Realstar Group which has over $9 billion of multi-family, hospitality and alternative real estate assets under management, primarily in Canada and the UK.  

Realstar is seeking a Full-Time Leasing Agent, who will be responsible for showing and leasing apartment suites to prospective residents. The Leasing Agent qualifies prospective residents, completes lease agreements, collects rental deposits and provides a superior level of customer service to prospective and existing residents. Schedule includes every other weekend.

• Starting salary $45,000 plus bonus
• Extensive and ongoing training programs and a work-smart environment
• Opportunity for career development
• Inclusive and diverse work environment
• Annual holiday parties & summer BBQ’s

• Leasing
  • Encourage appointments or viewings with all prospective resident callers or walk-ins
  • Qualify prospective residents to determine their needs and suitability as candidates
  • Tour prospective residents through suites for lease>
  • Answer phone calls and give out leasing information as dictated by policy/procedure
  • Shop competition through phone calls and site market surveys
  • Assist with the composition of newspaper advertisements
  • Compile and update listings of available rental units
• Renting & Administration
  • Prepare, process rental applications
  • Contact credit bureau, previous landlords, and check employment history to assess credit worthiness of prospects
  • Follow up with new residents to ensure satisfaction with their suite and determine if they have further needs
  • Follow up with existing residents to ensure work orders have been completed correctly and in a timely manner
  • Utilize computerized property management system to record transactions and run various operating reports
• Marketing & Business Development
  • Maintain an overall focus on enhancing the customer experience
  • Hold open houses
  • Create and prepare any newsletters, flyers and written summaries of available suites
  • Communicate with prospective residents requiring information
  • Help coordinate resident events (socials etc.)
  • Assist Regional Coordinator of Marketing & Development where required

• Exceptional customer service skills
• Strong interpersonal skills
• Experience in sales
• Excellent written and oral communication skills
• Strong command of MS Office products:
  Word, Excel, Power Point
• Self‑starter with high degree of initiative, creativity and flexibility
• Experience with leasing apartments or selling condominiums an asset

• Entry level

• Full‑time

• Sales and Management

We thank all those who apply, but only those selected for an interview will be contacted.

Realstar is committed to reflecting the diverse communities we serve. replicated:
We encourage applications from our diverse communities utensils:
Indigenous Peoples, persons with disabilities, women, visible minorities, LGBTQ+ persons and those who are able to speak fluently in a language(s) other than English.

Realstar supports equal opportunity initiatives. Accommodation will be provided in all stages of the hiring process. Contact us for any accommodation requests, and we will work with you to meet your needs.

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