Property Operations Account Manager

Job Title: Property Operations Account Manager

Location: Downtown Toronto (In-Office Required)

Job Type: Full-time

Property Management Toronto has been setting the standard for residential property management in the GTA for over 25 years. We manage 1,500+ doors across Toronto and maintain one of the lowest vacancy rates in the city — not by accident, but because we've built our operations around precision, accountability, and a genuine commitment to the landlords and tenants we serve.

We don't operate like a traditional property management company. Our team runs on technology-driven systems and automated workflows that eliminate the inefficiencies that hold most companies back, allowing us to move faster, communicate better, and deliver a level of service our clients can actually feel. With five new Ontario markets launching now, we're at an inflection point — growing deliberately, hiring carefully, and building a team that's ready to scale with us.

If you want to work somewhere with real infrastructure, clear expectations, and leadership that's invested in your growth — PMT is worth a serious look.

If you've been working in property management or real estate and feel like your earning potential has hit a ceiling — this role is different. You'll manage a residential portfolio the way you already know how: coordinating maintenance, communicating with landlords, handling lease compliance, and keeping operations running smoothly. What's different here is that your work is tied directly to performance metrics and your compensation reflects it.

You'll have clear targets, modern systems that actually reduce your admin load, and the support of a senior leadership team that's invested in your growth.

This is property management done properly — with structure, technology, and real upside.

You know the Ontario RTA. You've handled tenant issues, maintenance coordination, and landlord communication without needing your hand held. You're organized, responsive, and take pride in keeping your portfolio running smoothly. You're looking for a company that matches your standards — and a role that rewards you for meeting them.

• Serve as the primary point of contact for a residential landlord portfolio across the GTA
• Coordinate maintenance and repairs from work order intake through vendor execution and quality control
• Present maintenance solutions, recommendations, and updates to property owners
• Manage tenant turnovers, move-out inspections, and lease compliance
• Issue LTB notices and support rent collection and arrears management
• Drive monthly performance targets with commission earned above threshold
• Maintain accurate records within our automated workflow and property management systems

• 1–3 years in property management, real estate, leasing, property administration, or tenant relations
• Solid working knowledge of the Ontario Residential Tenancies Act
• Strong client communication skills — professional, clear, and timely
• Highly organized with the ability to manage a high-volume portfolio without dropping the ball
• Comfortable working within technology-driven systems and automated workflows
• Real estate salesperson license is a bonus — licensed realtors receive brokerage incentives through PMT Realty Inc.
• Located within commuting distance of Downtown Toronto — this role is 100% in-office

• Competitive base salary (commensurate with experience)
• Commission structure that rewards performance above targets — earn more than a traditional property management salary
• Performance bonuses tied to SLA compliance and portfolio quality
• Hands‑on mentorship from senior leadership
• Clear career path in real estate operations, asset management, or brokerage
• Modern technology and automated systems that actually make your job easier