Assistant Property Manager

Choose a workplace that empowers your impact.

Join a global workplace where employees thrive. One that embraces diversity of thought, expertise and passion. A place where you can personalize your employee journey to be - and deliver - your best.

We are a leading global real estate investor, developer and manager. We combine our capital with our capabilities to create real estate that strengthens economies and communities. By prioritizing people, partnerships and places, we generate meaningful returns for OMERS members, enhance value for our capital partners and create a brighter world for our customers.

Join us to accelerate your growth & development, prioritize wellness, build connections, and support the communities where we live and work.

Don’t just work anywhere - come build tomorrow together with us.

Great! If you're referred, have them submit your name through Workday first. Then, watch for a unique link in your email to apply.

As an Assistant Property Manager
, you will support the Real Estate Management team in the day-to-day operations of the Metro Centre portfolio. Reporting to the Property Manager, you will act as a key liaison between customers, property management, leasing, and operations teams.

You will be a key member of an engaged, high-reaching team - part of a world-class, winning culture that prioritizes people development and focuses on long-term growth. We take great pride in leading the industry by earning respect through every interaction, every day. We go above and beyond to protect and grow relationships by anticipating needs, being honest and considerate, and valuing customers as genuine partners.

• Assist in establishing and maintaining "World Class" customer relationships through understanding customer needs and concerns as part of the Oxford Commitment
• Coordinate regular customer meetings
• Ensure prompt and courteous attention to all customer requests, internal and external
• Preparation of customer notices, internal newsletters, and monthly newsletters to Tenants
• Maintain customer manuals
• Coordinate customer move-in and move-out procedures
• Coordinate customer event requirements and Green Team meetings
• Maintain Lobby Directories & Elevator screen content in all Metro Centre buildings
• Manage site specific content & updates to Oxcomm customer app for the Metro Centre Portfolio
• Provide support to Community Manager initiatives

• Assist in ensuring all reports are prepared accurately and in a timely manner, recognizing the importance of internal and external relationships
• Assist with annual budget preparation and quarterly reforecasting/reporting
• Assist with monthly accruals and management reporting, including operating variance analyses, leasing cost and capital projects tracking
• Collect and track retail sales reporting

• Support the Property Administrator to ensure accuracy of billings and collections are received on time
• Assist with default preparation and delivery notices to customers
• Provide support to Building & Tenant Relations Coordinator for invoice payment and coding direction

• Prepare and deliver notices to customers with respect to lease administration
• Lease interpretation and ensure requirements are adhered to
• Monitor and complete leasehold improvement allowance requirements as per the lease

• Maintain record of ongoing leasing updates for both Office and Retail meetings
• Support leasing and property teams with customer renewals, expansions, vacant suite standards maintenance, and tours as needed
• Update the Oxford building pages on the Oxford web site as required
• Coordinate Broker fees, payments, and distribution
• Maintain storage records and administer new agreements
• Assist Specialty Leasing with temporary license agreements & PATH activations

• Maintain Emergency Management plan updates, contacts and emergency notifications lists
• Assist Operations team with various building inspections and requirements
• Assist Construction Manager during leasehold improvement and Landlord’s work processes
• Work with Risk Management…