We are looking for an individual that is passionate about property management. This person will be responsible for planning, organizing, implementing and controlling all aspects of the operation of the assigned portfolio.
This is an onsite position located in Toronto, ON.
What You Will Do- Oversee day-to-day property operations, ensuring the property is efficiently managed, well-maintained, and consistently presented to a high standard.
- Develop and maintain operating procedures, regulatory compliance, and emergency response plansin accordance with legislative requirements.
- Conduct regular property inspections to monitor building conditions, operations, appearance, and service standards.
- Manage capital projects and leasehold improvements, including tendering, contractor coordination, and project oversight.
- Administerleasesto ensure all contractual requirements are fulfilled and collaborate with Leasing to support leasing and occupancy targets.
- Monitor market conditions, competitors, business trends, and community initiatives that may impact property performance.
- Maintain strong tenant relationships through proactive communication, exceptional customer service, and effective issue resolution.
- Lead tenant satisfaction surveys, coordinating follow-up actions and initiatives to address tenant feedback.
- Manage property financial performance, including budgeting, revenue and expense control, monthly financial analysis, tenant billings, year-end adjustments, and accounts receivable.
- Prepare detailed monthly management and client reports, providing clear visibility into property performance and financial results
- Experience - 4+ years of related experience with a multiple-site portfolio, post-secondary courses in property management or a university degree, combined with a strong service ethic commitment. Retail and office experience is preferred
- Computer Skills – Intermediate skills in Microsoft Office; knowledge of Yardi an asset
- Driver’s License – Requires a valid driver's license and vehicle.
- Relationship Skills – Ability to communicate effectively and professionally, both oral and written with owners, tenants and team members; ability to develop and sustain cooperative working relationships; professional phone manner; mature and self-motivated team player with good conflict-resolution skills; committed to personal growth and integrity aligned with BGO’s objectives; ability to exercise confidentiality
- Decision Making Skills – Ability to resolve problems using facts and sound reasoning; ability to achieve goals using a strategic approach; proven innovation with a willingness to manage and adapt to change
- Organizational/Multi-Task Skills – Ability to allocate one’s time effectively and manage tight deadlines; ability to work under pressure and achieve quality results; ability to handle multiple demands and competing priorities, and adapt to new ideas and constant changes; results oriented, detail oriented and accurate
- Police Clearance– A criminal verification check is required for employment
BGO is a global leader in real estate investment management, partnering with more than 750 institutional clients to invest in and manage high-quality real estate across office, industrial, residential, retail, and hospitality sectors. With a presence in 28 cities across 12 countries, BGO combines deep local expertise with global reach to unlock value in real estate markets worldwide. As part of SLC Management and Sun Life, BGO brings the strength, scale, and trusted expertise of one of the world's leading financial services organizations.
At BGO, you'll be part of a collaborative team that values your growth, supports your success, and empowers you to make a meaningful…
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