RGI and Administrative Coordinator

Job Posting: RGI Housing and Administrative Coordinator

(Full-time, On-site)

The new Wardlaw Residences is building its team in preparation for opening in November with the goal of staggered move-ins throughout December 2026.

The Housing and Administrative Coordinator is responsible for administering Rent-Geared-to-Income (“RGI”) and subsidized housing processes, ensuring ongoing tenant eligibility, maintaining accurate tenant records and supporting compliance with applicable housing regulations and organizational policies. The position serves as the primary administrative contact for tenant eligibility reviews, income verification, annual and interim assessments, file audits and housing documentation.

Working closely with the General Manager, program staff, tenants, and relevant City of Toronto housing partners, the Coordinator ensures that RGI households are appropriately assessed, verified, documented, and maintained in accordance with applicable legislation, City of Toronto requirements, local rules and Wardlaw Residence policies.

The Coordinator will also oversee the day-to-day administration of tenant rent, including rent calculations, rent collection, arrear monitoring, payment arrangements, rent adjustments, and related reporting.

This position requires high level of accuracy, confidentiality, organization, attention to details, ability to work respectfully with a diverse population of youth, seniors, newcomers and individuals experiencing housing instability

If you have a disability that needs to be accommodated in order to participate in the hiring process or employment, please let us know so we can work to make the appropriate accommodations.

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Wardlaw Residences, commonly referred to as “Wardlaw,” is a new mixed-tenant supportive housing residence comprising of 51 units, 15 of which are barrier-free, across four storeys. Wardlaw was created as a “made-in-Rexdale” solution to the housing crisis in the Rexdale community.

Approximately half of Wardlaw’s tenants are seniors. The remaining residents include youth aged 18 to 24, adults, and newcomers of various ages. All tenants have experienced homelessness and have typically transitioned from shelters or unsheltered living situations before moving into Wardlaw. Many residents, particularly seniors and those with complex support needs, may consider Wardlaw their permanent home. For others, Wardlaw provides stable, long-term housing until they are ready to transition to the next stage of their lives.

Programming will provide individualized supports that promote housing stability, independence, dignity and meaningful community connection. Supports include case management, housing stabilization. resident engagement, life-skills development, community programming and connections to health, social, employment and other community services tailored to each resident’s unique needs, goals and circumstances.

Our goal is simple: to provide safe housing, meaningful support and opportunities for every resident to thrive with dignity, choice, connection and independence.