Community Manager - Multi-Residential

Looking for a company with over 50 years of success and no signs of slowing down?

If so, Morguard may be the perfect place for you
.

As one of Canada’s leading real estate companies, with properties across North America, we’re proud of our history and excited about our future.

At Morguard, people are at the centre of everything we do. We are committed to creating lasting value not only for our clients and communities, but for our employees as well. As a fully integrated real estate organization, we offer exposure to a diverse portfolio that includes office, industrial, retail, and multi‑suite residential properties across North America. Our team reflects a wide range of backgrounds, perspectives, and experiences, and we believe that diversity strengthens us.

Collaboration fuels our success. Through innovation, teamwork, and a shared commitment to sustainability, our professionals are empowered to build their careers, contribute meaningfully, and help shape the future of real estate.

• Access to experienced subject matter experts who provide mentorship and hands‑on learning.
• A wide range of career opportunities across the organization.
• A comprehensive, competitive benefits program that promotes health and wellness.

Community Managers play a critical role in the successful operations of our apartment complexes and in the overall success of Morguard. This role is primarily responsible for day to day operations of an assigned portfolio of buildings (at least 300-400 units) including: leasing, building operations and capital projects. Community Managers are confident leaders, possessing excellent communication skills with the ability to evaluate economic trends, profitability and marketing issues.

This role requires the ability to work under pressure, handle varied emergency situations and to troubleshoot operational and management problems unique to an assigned area.

This person would be working out of 100 Gowan Ave, East York, ON M4K 2E2, noting that they will be asked to go to some of the locations within Toronto, inclusive but not limited to:

• 80 Gowan Ave, East York, ON M4K 2E1
• 569 Broadview Ave, Toronto, ON M4K 2N8
• 9 Tennis Crescent, Toronto, ON M4 J4
• 833 Kennedy Rd, Scarborough, ON M1K 2E3
• 600 Kingston Rd, Toronto, ON M4E 1R1

• Ensure that a superior level of co-operation, service and support is provided to residents
• Confirm resident issues and service requests are promptly addressed
• Ensure building standards are maintained to a high level, and that site-level staff are performing duties in a professional manner
• Train site-level staff on Morguard's standards of Customer Service

• Demonstrate excellent sales/leasing skills by minimizing vacancy (maintaining 100% occupancy)
• Show suites and process resident applications and lease agreements with regular reporting to the Regional Office
• Responsible for enforcing the terms of lease agreements, such as rent collection, rules and regulations, and following procedures of serving notices to residents
• Assist in the implementation of marketing initiatives and related leasing functions

• Manage assigned portfolio of buildings to improve efficiency and reduce operating costs
• Conduct inspection of grounds, facilities, and equipment to determine if repairs or preventative maintenance is required on a weekly/daily basis to monitor performance
• Discuss possible renovations or improvements with Regional Manager or Property Manager
• Ensure apartment complex is maintained and cleaned in accordance with company standards
• Obtain quotes or bids from contractors for repairs, renovations and maintenance
• Supervise contractor work to ensure it has been…