Design researcher

Start Date:

ASAP
Duration: // to // year contract
Extension possible: yes.
Conversion Possible: yes

Cost Center: - - TD CDN
Business Unit:

- Enterprise Innovation and Design (S_)

Schedule:

Mon
- Friday
- OT:
No
Rotation:
No

Work Location:

Remote, Onsite, or Hybrid: days in office as of January possible days later in the year

Anchor Days (if applicable):

Address: TD Terrace - Front Street West Corporate, Toronto, Ontario (TDB)

Travel Required:

No

Possibility of any Additional Upcoming Furlough: standard

STORY BEHIND THE NEED:

Reason for request/why opened:
Backfill
Scope of Project:
Various
Team Size/Culture:

- ppl

CANDIDATE PROFILE DETAILS:
Degree/Certifications

Required:

Bachelors in psychology, computer human interaction and anthropology,
• Undergraduate degree is required in psychology, anthropology, computer science, industrial engineering, human factors, human-computer interaction or a related field
Years of Overall

Experience:

- years
Ideal Candidate Background: sufficient exp as a researcher role in the past, FI industry exp, very strong foundation Human Centered Design or relevant education in this field, strong research knowledge, research methodology banking exp is a nice to have, identify which methodology to use
How will performance be measured: quality of work, deliverables
Stakeholders interaction – yes % with design partners and strategist
Selling Points of Position (CVP): well-balanced, collaborative team – sharing knowledge and great team culture. Able to work on impactful projects
supportive environment
Sharing best practices with the team
Learn and try – new ways of thinking
New state of the art lab – for in person research

MUST-HAVE Hard

Skills:

• Deep knowledge of and experience with User-Centered Design and Human Factors research
methods - duration

• Strong communications skills: written, oral yes / no – reporting

• Strong project management skills with ability to balance tasks spanning multiple studies - yes/no
Research role mapping (planning) exp- yes/no
Tools – figgem, confluence, Figma – duration
Data collection: conducting design research methods including observation/ethnography, diary studies, user interviews, usability testing, card sorting, experiments, etc. years
Analysis: utilizing qualitative and quantitative approaches to make sense of collected data and create actionable insights. years
Dissemination: translating findings into easily understandable insights used to drive ideation and inform design, in diverse formats including experience maps, usability test reports, personas, walkthroughs, one-pagers, etc. years

SOFT SKILLS:

.) attention to detail
.)
.)

NICE to Have
- Intern support and mentorship: as required, support and mentor interns who may be assigned to your project. – Yes/no
- FI industry exp - yes/ no
- Knowledge of inferential statistics and familiarity with statistical analysis - Duration
- DISQUALIFIERS – is there any information/experience on a candidate's resume that would disqualify them from consideration for this position?

.)
.)
.)

TIMELINES/IMPORTANT DATES:

Upcoming PTO:
All of Christmas break – Jan th

Supplier Call:
December th at am

Distribute Requisition:
Jan th

Halting:
Jan th

Shortlist De-Brief:

Target interview:
Interview process : rounds of interviews – virtual

Interview de-brief:

CANDIDATE PROFILE DETAILS:
Years of experience:

- years of relevant experience
Reason for request/why opened: backfill
% Interaction with Stakeholders: %
Team Size:

- people
Project
Selling Point of the position: well-balanced, collaborative team – sharing knowledge and great team culture. Able to work on impactful projects
How will performance be measured: deliverables, quality, deadline, stakeholder management, project management and communications
Best vs Average Candidate:

SUMMARY OF DAY-TO-DAY RESPONSIBILITIES:

Design Researcher

The Research Science Group within the Human Centered Design Practice at TD is seeking applications from capable researchers for
-year contract opening with our team.
As a TD Human Centered Design (HCD) Senior Researcher, you will be expected to support many phases of the design research process.
Conduct Research:

• Research design: identifying areas of opportunity for research, defining research questions,…