Senior Research Operations Manager at Okta

Drive impactful research practices at Okta as a Senior Research Operations Program Manager. Oversee beta programs and foster cross-functional collaboration in a remote format.
In this senior role, you'll be instrumental in managing research operations while ensuring that Okta's many teams can execute compelling research. You will lead panel management, handle research requests, and create documentation to share best practices across the organization. Collaboration is key as you bridge teams involved in design, product, and engineering.

Key Responsibilities:

• Lead research operations for beta program management

• Collaborate to empower impactful research initiatives

• Manage incoming research requests and prioritize projects

• Develop templates and documentation for research methods

• Foster a user research culture within Okta
Requirements:

• 5+ years in research or operational programming roles

• Experience managing research panels and participant communities

• Knowledge of AI tools, including Claude and Gemini

• Strong organizational skills to handle multiple programs

• Excellent communication with technical and non-technical stakeholders
Contribute your expertise in research operations and enhance Okta's mission of unlocking AI's potential.
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