Customer Research Associate Internship

Embark on a valuable internship as a Customer Research Associate in Toronto, ON. This hybrid role combines on-site work at the University of Toronto with remote flexibility, focusing on Deaf and hard-of-hearing user research.

The Customer Research Associate internship requires candidates to assist in user research activities, which include designing surveys and coordinating participants. You will be responsible for taking notes during interviews, organizing data for analysis, and synthesizing findings into reports.

This role offers exposure to product and design decision-making processes and involves close collaboration with cross-functional teams.

Key Responsibilities:

• Design surveys and interview guides for user research

• Recruit and coordinate research participants in various studies

• Take notes during interviews and usability sessions

• Organize and analyze research data effectively

• Synthesize research findings into summaries and presentations

Requirements:

• Experience with research design or field research

• Background in linguistics, psychology, or social sciences

• Familiarity with user research, surveys, or interviews

• Proficiency in data analysis tools like Excel or Python

• Interest in accessibility or Deaf and sign language research

Gain hands-on experience while making a meaningful impact on user research.
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