Research Consultant

Title and Summary

Research Consultant ARC (L8)

Toronto, Canada

The Advisors Research Center (ARC) is a global team of researchers within Mastercard delivering comprehensive research services to Mastercard's clients. As a research consultant on the ARC team, you will play a pivotal role in supporting the end-to-end research process and delivering critical insights to our clients.

Candidates for this position should have a solid foundation of experience in both qualitative and quantitative research methodologies.

• Naturally curious about human behavior and motivated to learn more about why people think and act the way they do.
• Willingness to learn research methodologies and to apply the latest, most effective techniques.
• Ability to work cross-functionally with colleagues, internal stakeholders, and global team members.
• Strong organizational skills and attention to detail.
• Strong planning, prioritization, and time management skills.
• Ability to analyze and synthesize information from multiple sources into a cohesive narrative.
• Comfortable asking questions and actively participating as a team member on client calls, internal team meetings and workshops.
• Enjoy working in a fast-paced, dynamic work environment.

• Experience at a research agency or in an in‑house research role contributing to the design and execution of end‑to‑end custom research (screeners, discussion guides, survey questionnaires, scripting, analysis and development of deliverables).
• Experience with online survey software such as Qualtrics and Display
  
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• Proficiency with at least one statistical software tool (SPSS, Q, SAS, R, Matlab) to support data‑driven insights.
• Demonstrated experience conducting research across a range of methodologies and approaches (e.g. U&A, Conjoint/Discrete Choice, Concept tests, Max Diff, Driver’s Analysis, Segmentation Analysis, etc…).
• Experience taking data to develop research findings into strategic insights.
• Ability to manage multiple projects at the same time.
• Some experience and interest in learning quantitative research is preferred.
• Advanced Word, Excel, and PowerPoint skills required; knowledge of Project Management tools preferred.

This role is not eligible for Mastercard’s work authorization sponsorship. As such, candidates must be eligible to work in Canada, now as well as in the future, without employer sponsorship.

97, CAD

In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in Canada, the successful candidate will be offered a competitive pay based on location, experience and other qualifications for the role and may be eligible to participate in a discretionary annual incentive program.

• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach;
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Mastercard is a merit‑based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role.