Research Operations Program Manager

Position: Research Operations Program Manager Role
Elevate user research through innovative operations at Okta as a Senior Research Operations Program Manager. Manage cross-team collaborations and streamline research requests effectively.

You will spearhead research operations, ensuring that Okta's staff meets their research needs through strategic management and collaboration. This role encompasses managing participant panels and developing resources to cultivate a robust research culture. Proactive leadership and creativity are essential for conducting successful research programs.

Key Responsibilities:

• Manage pilot research programs and operations

• Empower teams to perform meaningful research

• Maintain resources for research methods and documentation

• Conduct workshops to develop research skills

• Ensure compliance with ethical research standards

Requirements:

• 5+ years of experience in research roles

• Experience developing evaluation programs

• Knowledge of UX research methodologies

• Ability to work with ambiguity and develop solutions

• Proficient in AI tools to direct procedures

Harness your talents to manage and improve Okta's research operations in line with its strategic goals.
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