Lead Design Researcher at Financial Institution

Shape the future of design at a leading bank in Downtown Toronto as their Lead Design Researcher in a hybrid work setting. Your expertise will guide the research strategy and enhance user experience through creative methodologies.

This position is ideal for a professional with significant experience in Design Research—minimum 7 years. You will mentor a talented team, guide innovative research projects, and ensure alignment with business goals while advocating for design research excellence within cross-functional teams.

Key Responsibilities:

• Develop and implement effective research strategies

• Lead user needs evaluation and prototype testing sessions

• Collate and translate data insights for stakeholders

• Build trust with teams and advocate for design research

• Coach and guide junior researchers on best practices

Requirements:

• Minimum 7 years of experience in Design Research

• Solid technical understanding of research tools

• Familiarity with diverse design research methodologies

• Experience in an agile workflow

• Strong judgment and collaborative skills

Drive meaningful user-centered design solutions and elevate your research practices as a Lead Design Researcher.
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