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Job Description & How to Apply Below
Elevate competitive intelligence with Klue as a Research Manager. Leverage analytical skills and AI training to drive actionable insights for our customers’ go-to-market strategies.
In this pivotal role at Klue, you will lead high-impact research programs and manage AI tools to uncover key insights. Your responsibilities include conducting interviews, delivering compelling research briefs, and building strong relationships with client stakeholders. As the Research Manager, your ability to shape AI capabilities will significantly influence customer outcomes and drive program successes.
Key Responsibilities:
• Own end-to-end research program delivery
• Conduct insightful win-loss and churn interviews
• Train and refine AI interviewers for quality output
• Transform findings into actionable research briefs
• Strengthen customer partnerships for successful engagements
Requirements:
• Strong communication and qualitative research skills
• Proven ability to manage multiple customer engagements
• Analytical mindset connecting insights to data
• High emotional intelligence in interview scenarios
• Experience designing and improving AI systems
Join Klue to make a significant impact on customer success through advanced research and collaboration.
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