Senior Researcher

Position: Senior Experience Researcher at Thumbtack
Shape impactful research strategies at Thumbtack as a Senior Experience Researcher. Drive innovation in AI-powered studies to enhance user experience and product growth across multiple pods.

This critical role involves independently running mixed-method studies while integrating insights with Thumbtack's demand growth strategy. You’ll advocate for both customers and service professionals, connecting product pods and forming overarching research frameworks that influence company direction. Bring your expertise in qualitative and quantitative methods to help establish effective research practices.

Key Responsibilities:

• Independently scope and execute mixed-methods studies

• Align research with demand growth strategies

• Develop frameworks and measurement systems

• Navigate complex, ambiguous product spaces

• Utilize AI throughout the research lifecycle

Requirements:

• 8+ years of applied research experience

• Strong skills in qualitative and quantitative methods

• Experience building frameworks beyond single studies

• High fluency in AI tools

• Excellent communication and storytelling abilities

Bring your research expertise to enhance Thumbtack's product strategies and user experiences.
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