Senior Experience Research Consultant

Elevate customer-centric product development as a Senior Experience Research Consultant. Join a dynamic team to drive loyalty-focused research initiatives that enhance user experiences and inform product strategy.

This position seeks an experienced consultant to lead qualitative, quantitative, and secondary research projects. Candidates should possess a strong understanding of customer behavior and the ability to translate research findings into actionable insights. Collaborate with Product Managers, Designers, and cross-functional teams to support innovative product strategies and validate customer needs.

Key Responsibilities:

• Lead user experience and customer research projects

• Design and synthesize qualitative and quantitative methodologies

• Execute user interviews and usability testing

• Analyze findings and create actionable recommendations

• Present insights to stakeholders and product teams

Requirements:

• Bachelor's or Master's degree in a relevant field

• 5+ years of experience in UX or customer research

• Strong qualitative and quantitative research skills

• Experience in competitive analysis and secondary research

• Excellent communication and presentation abilities

Harness your research expertise to drive impactful product decisions and enhance customer loyalty.
#J-18808-Ljbffr