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Job Description & How to Apply Below
Join Canlan Sports as a Customer Experience Research Intern to develop critical skills in customer insights and voice profiling. This internship supports the Customer Experience team through research and feedback analysis.
Interns will engage in hands-on experience with customer surveys, data collection, and analysis. The role emphasizes transforming insights into strategic recommendations that strengthen brand loyalty and enhance the overall customer experience across various business functions.
Key Responsibilities:
• Conduct mixed-methods research to inform customer experience strategies
• Support customer research community initiatives on new products
• Design and develop reporting dashboards for survey analysis
• Audit and refresh existing survey instruments
• Lead content creation for a recurring recognition program
Requirements:
• Pursuing a degree in Market Research, Business, or similar
• Excellent written communication skills for content creation
• Proficient in both qualitative and quantitative data analysis
• Knowledge of survey design principles
• Must be currently enrolled in a co-op credit program
Build your expertise in customer experience research at Canlan Sports and drive impactful insights.
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Position Requirements
Less than 1 Year
work experience
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