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AVP of Customer Insights at Canadian Tire
Job Description & How to Apply Below
In this senior leadership role, you will lead customer research, utilizing innovative methodologies to ensure strategic growth. Collaborating with key departments, you will ensure that research efforts are aligned with critical business outcomes. Your influence and leadership will shape a culture of customer understanding and data-driven decision-making across the organization.
Key Responsibilities:
• Direct enterprise customer research aligned with business priorities
• Partner with stakeholders to develop actionable insights
• Supervise vendor ecosystems and owned research health
• Implement advanced methodologies for greater insights
• Enhance storytelling capabilities for business application
Requirements:
• Over 10 years in customer research or analytics
• Proven leadership with executive influence
• Expertise in qualitative and quantitative research strategies
• Experience with panel management and research quality
• Knowledge of AI applications in research innovation
Become a catalyst for customer-led decisions at Canadian Tire Corporation.
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