Regional Vice President

Title: Regional Vice President, Canada (Based in Toronto)

Reports To: Executive Vice President, Retail and Wholesale, North America

Job Purpose: The Regional Vice President, Canada will have supervisory responsibility for all Christian Dior Boutiques in the Canada Region. The current perimeter oversees 6 Boutiques total, with 3 based in Toronto, 1 in Montreal, and 2 in Vancouver. This role is responsible for developing further Dior presence and positioning in Canada, achieving sales targets and other business KPIs, delivering exceptional client experiences, optimizing retail operations, and enhancing the organization’s talent.

They understand and analyze competition, local environments and market trends and ensure business strategies are developed to maximize the opportunities.

• In close partnership with the EVP, Retail and Wholesale North America, define the strategy for the Canada region and how it supports the overarching strategy for the Americas zone.
• Pro‑active awareness of competitive landscape in the region.

• Drive like‑for‑like growth for the region and achieve Budget / Revised targets for each boutique.
• Precisely identify key factors driving individual boutique performance, and action planning to address challenges for each boutique.
• Strategic planning of business for each individual boutique of their region and priority categories.
• Identify opportunities and work with appropriate department (supply chain, merch, training, etc)
• Increase conversion in each boutique and grow UPT / cross‑sell in each boutique.
• Prepare for and deliver results for collection launches and local events.

• Deliver best‑in‑class client experience, set expectations with each boutique and ensure those expectations are met.
• Animate Client Development strategy by providing stores with clear objectives, driving key Client Development KPIs through structured tracking, and supporting stores with action plans based on data analysis.
• Explore initiatives and propose new ideas to recruit clients and maximize the local market potential.
• Reach targets for NPS and CX for each boutique.

• Inventory and shrink targets to be met in each boutique.
• Ensure teams are respecting all defined rules and procedures, and store environment is neat and tidy, both front and back of house.

• Actively participate in store openings/relocations.
• Ensure all resources needed and liaise with other corporate partners when needed and in a timely manner.

• Reach P&L targets of each boutique and ensure they are all contributing to overall zone profitability.
• Strategically plan boutique head count taking into account productivity, in close partnership with EVP Retail, Finance, Retail Excellence and HR teams.

• Recruit and retain best in class Talent.
• Partner with HR to anticipate and build Talent pipeline to reduce time to fill positions.
• Ensure the best "Employee experience", keep team engaged, inspired, and motivated.
• Onboard new managers effectively.

• Presence in store: 3‑4 days a week in store; spend as much time on floor as possible.
• Respect deadlines and have a sense of efficiency and urgency.

• 15 +Years of boutique management and multi store experience
• Strong understanding of Luxury Fashion Industry and Luxury Clientele
• Ability to develop, motivate, and train Boutique Managers, leadership team and staff, build strong internal and external relationships, utilize skills of workforce most appropriately to maximize business results
• Adjust priorities and manage time wisely in a fast‑paced environment
• Communicate in a clear, concise, understandable manner, and listen attentively to others, understand material, and provide instructions to all employees
• Strong interpersonal, communication, organization and follow‑through skills
• Work a full‑time schedule including nights, weekends, and holidays when necessary
• Travel as needed
• Operate all equipment necessary to perform the job
• Ability to understand and apply all company policies and procedures

Christian Dior was the designer of dreams. In founding his House in 1947, marked by the revolution of the…